Bit disappointed. HLJ have moved their release date of MP Shockwave a few days back which puts him 2 days outside of my current PW's time limit. I emailed them and asked them nicely if I could get a two day extension and this was their response:


Hi, Trevor-

Thanks for writing!

We're afraid that if Private Warehouse's 60-day clock runs out, shipment of items older than 60 days is an automated process. Time extensions are unfortunately not possible, as our Help Center explains:

http://support.hlj.com/hc/en-us/arti...e-60-Day-Limit

Although it is unlikely, we hope it might arrive in time and enter your Private Warehouse in time for you to create a combined Private Warehouse shipment (it would not be included in an automated shipment; you would need to create a Private Warehouse shipment combining the items before the 60-day clock runs out), but we do not know if that will be possible.

We appreciate your understanding, and your business with us!

Best Regards,

Mark Kutsugi
HobbyLink Japan
http://www.hlj.com

Wont rant against them too much since it is their policy but it's disappointing that they wont do something I'm sure would take one of their techies less than a couple of minutes to arrange, especially considering I've been a customer for many years and have spent thousands with them.

Oh well