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Thread: nippon-yasan (Japan) feedback

  1. #161
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    14th Oct 2012
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    I?ve heard bad things about their customer service but first time I use them and they went above and beyond for me. They contacted Takara directly for a replacement head sculpt and promptly shipped it out to me. Amazing service will definitely continue to use and recommend them.

  2. #162
    drifand is offline Rank 6 - Dedicated Member
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    My first service ticket in a long time asking when is my soc Voltron vehicles shipping. Quite annoying as most retailers have shipped two weeks ago!

  3. #163
    drifand is offline Rank 6 - Dedicated Member
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    Update: they started shipping Voltron vehicle. All good.

  4. #164
    drifand is offline Rank 6 - Dedicated Member
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    Quote Originally Posted by danny-boy View Post
    I?ve heard bad things about their customer service but first time I use them and they went above and beyond for me. They contacted Takara directly for a replacement head sculpt and promptly shipped it out to me. Amazing service will definitely continue to use and recommend them.

    Take note, if Bandai items is a whole new different story because Bandai has zero service.

  5. #165
    Join Date
    23rd Sep 2014
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    Quote Originally Posted by drifand View Post
    Update: they started shipping Voltron vehicle. All good.
    Yes I'm also waiting for my Vehicle Voltron to ship. They told me they are waiting for more to arrive before mine will be shipped. I need it to ship so I can claim a discount code for another order.

  6. #166
    drifand is offline Rank 6 - Dedicated Member
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    Quote Originally Posted by DaptoDog View Post
    Yes I'm also waiting for my Vehicle Voltron to ship. They told me they are waiting for more to arrive before mine will be shipped. I need it to ship so I can claim a discount code for another order.
    I used my discount code on this piece, Its quite late and is still in preparation

  7. #167
    drifand is offline Rank 6 - Dedicated Member
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    And my Voltron is finally shipped. BY BOAT.

  8. #168
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    23rd Sep 2014
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    Quote Originally Posted by drifand View Post
    And my Voltron is finally shipped. BY BOAT.
    Mine shipped yesterday. BY EMS.

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