Items NOT as described

[Trent]

"See photos for condition"

However photos are 1, maybe 2 (if you're lucky) of the worst resolution pics imaginable taken by a blind man in the middle of the night. Seriously, you'd have to be blind to realise that that photo is THAT out of focus and they take them at what seems like midnight with only the full moon at lighting

[Sky Shadow]

"The toy has been opened for inspection." What are you, Customs?

[Zommael]

As someone who has sold off parts of my collection several times in the past, I have to say that it's often difficult as a seller to balance the need to sell an item with giving the right level of detail describing the item. For example, if I describe in detail the condition and damages to the item, that's helpful and informative for the hardcore collector who might still decide to buy it, especially if it's a rare G1 item or something like that. But on the other hand, seeing the item as "damaged" might just put off a more casual buyer, and at the end of the day, if both are paying the price, I don't really care who the buyer is. It almost goes without saying that there are more casual than truly hardcore people buying stuff out there. That's why I always make sure there are pictures that do show the condition of a toy I'm selling: for something in decent condition a couple of cell phone shots are all that should really be needed, but it is incumbent on the buyer to make sure they check those pictures. It's not my job as the person selling the product to provide people with reasons not to buy it.

That said, it's also important to be honest, and if there are parts missing, I will highlight it in clear language; the same with damage. Buyers can still be a pain though. I remember selling a BAF Marvel Legends Apocalypse once. The figure was missing one of the arm cables because the MIB ML figure with the BAF part was missing it, but that wasn't this buyer's problem. This guy wanted a refund because there were "scores and scratches all over the back of the figure". The only problem is, that's a paint effect: it's meant to look like that. I informed the buyer of this and he said he still wasn't happy. I said that was fine and I'd refund him as soon as he returned the item to me. Surprise, surprise, I never heard from him again. In that case, the item was exactly as described.

[Bidoofdude]

"99% complete" means missing a Headmaster toy missing its headmaster, Optimus Prime without his trailer, or any other crucial part of the toy.

[Magnus]

Also, "99% complete" is stupid too.

That's the worst description that can be applied to any toy! 99% complete yet missing 1 of 2 accessories. Hmmmm

I've seen 99.9% complete then something like missing weapon or something. Not sure how the 99.9% calculation has been made in this case...

"99% complete" means missing a Headmaster toy missing its headmaster, Optimus Prime without his trailer, or any other crucial part of the toy.

To me, "99% complete" implies that someone actually calculated how many parts their figure has, compared to how many parts a figure is meant to have.

[Sinnertwin]

"99% complete" means missing a Headmaster toy missing its headmaster, Optimus Prime without his trailer, or any other crucial part of the toy.

A Headmaster, Prime's trailer or any other crucial part would be worth a little more than 1%.

Although i dislike the term, 99% complete to me, would imply something like Prime missing one of the four missiles for his combat deck. You can still display it with two loaded, so it doesn't detract from the overall apppearance. His rifle, fists, Roller, gas pump, gas nozzle & hose are needed to display it completely, if that makes sense

[GoktimusPrime]

Consumer rights FTW.

[Megatran]

And another one that pops up now and again: "Needs a light dusting". If that's the case, why won't the Seller just do it before they sell the item. And when it turns up, there's usually a lot more dust, which the pics don't show.

[jazzcomp]

"good" condition - vague
"Loose" - out of box but good condition or loose/floppy joints

[Skullcruncher]

And another one that pops up now and again: "Needs a light dusting". If that's the case, why won't the Seller just do it before they sell the item. And when it turns up, there's usually a lot more dust, which the pics don't show.

I don't mind that as being a toy you would have to have some expectation it was on a shelf or somewhere gathering dust. If its a box its easy for the seller to give it a wipe but some toys really need a good 10 minute clean - only using a compressed-air would get it super clean so unless the seller states its mint I would always have some expectation a clean would be in order.