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Thread: Comic Kingdom needs a Gordon Ramsey visit!

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  1. #1
    bowspearer Guest

    Default Comic Kingdom needs a Gordon Ramsey visit!

    I realise that this section is for online stores, but I figured that being bricks and mortar, that feedback on Comic Kingdom (and when I say feedback, I mean a warning to avoid it like ground zero of a thermonuclear blast) is a pretty close fit.

    A few weeks back I made the mistake of stopping in there and learning first hand what it's like to feel dirty having bought something from a comic book shop when the shop is bad - the kind of dirty that people reportedly experience when doing adult films for the first time- yes, it was that bad.

    The first and last time I'll go there and the first time I've ever walked out of a comic store having felt dirty for having shopped there.

    I went there a few months ago, having first called up to see if they had Marvel Transformers Comics in after asking for help, the woman I spoke to told me they didn't. However I decided that as it was on my way to where I needed to go, that I'd look to see what else they had.

    I initially dealt with a woman who I would learn is the living embodiment of a whinging pom, when I asked about the condition of a particular vintage Transformer. She didn't know so she got someone else to help me. The older man I dealt with asked me what I wanted to ask about. I pointed to the Transformer and named them, asking if it was just the outer shell (the figure in question was Monster Pretender Slog) or if the figure was complete. The man responded with "who", to which I named them and pointed again. Again they responded with "who?" I wound up describing the figure to which I was asked "oh, so you want to ask if it transforms". I responded by clarifying that I wanted to know if it was complete. You would think that unlike an op shop, that a comic shop specialising in vintage comics and toys, would have bothered to learn about their products.

    Then again, considering that most of their comics are without bags and boards and stock seems to be indiscriminately thrown around, caring about their business doesn't appear to be their strong point.

    I then looked around at various things on the bottom floor and at no point was I asked whether I needed assistance or if I was looking for anything in particular.

    I then went up to their second floor and asked if they had any vintage GIJOE comics in. I was told they were downstaris and asked how I could possibly have missed them like there was something wrong with me. I was about to head back downstairs when out of the corner of my eyue, I noticed some GIJOE Comics on the side shelf- predictably missing bags and boards. I took the whole lot over the counter, wanting to avoid risking further damage to them.

    I then asked the man behind the counter if he could sell me individual bags and boards for the comics I might buy, to which I was told he would only sell bags and boards in lots of 100 to me. After some prying, he reluctantly agreed to see if he had any spare bags he could use for comics I might buy.

    Some comics had been marked around $20, but after looking at the current prices for some of them, he decided to do them all for $5 each, which I felt happy about - so happy after the train wreck of an ordeal I'd had that I decided to go downstairs and take a look at more of them. I'd soon learn what a mistake it was.

    Firstly, in amongst the comics that were there, were comics with price tickets on them - I don't mean price tickets from 20-30 years ago, I mean price tickets that had been clearly applied directly to vintage comics within the past couple of years or sooner.

    I then took those I was interested in, mentioned what had happened upstairs and asked whether the same thing applied. She immediately became slightly panicky and called upstairs and demanded to know from the man upstairs that I'd been dealing with what had happened. I could only hear her end of the conversation, but what sticks out in my mind is her stroppily uttering "well, I'm not seeling them for lass than $8" (I honestly felt like saying "hello, I'm right here"). She then gets off the phone, wants to see the comics, tells me "he made a mistake while wanting to know what issues he sold and saying with the higher price oones "see, he should have sold them to you for $X".

    At that point, it was only generousity of spirit which prevented me from walking out of the store right then and there. After totalling up the comics, I decided to just get half of them- partly because it was more than I had expected to spend based on what had transpired upstairs and partly because she'd killed off any chance of me having an "oh what the hell" moment and deciding to get them anyway.

    Then when she bagged them up, she took my card to pay for it -at which point I was left wondering if what she was doing was being done as an act of comedy. She took my card, but could not figure out how to use the chip slot on the EFTPOS machine. She inserted it every way but the correct way, before finally giving up and swiping it. I then entered my pin and paid for it - at which point, I actually had to ask her for the receipt. She at first claimed she couldn't give it to me because the til was shut- at which point she first printed one off, but then insisted on trying to get one out o the register, at which point I told her 3 times that I only needed the EFTPOS receipt, before finally having enough and walking out of the store - feeling really dirty, like I was some 50c hooker.

    The place needs either a wrecking ball or the comics equivalent of a Gordon Ramsey to go into there and whip them into shape- they treat their customers like they treat their stock (like crap) and I honestly have to wonder how, besides a stream of innocent victims- I mean first time customers - how they even stay in business.

    My advice to anyone reading this is to avoid them like ground zero at a thermonuclear blast.

  2. #2
    Join Date
    28th Feb 2009
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    Default

    They're still around? Yeah, don't go there.

  3. #3
    Join Date
    5th Apr 2008
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    Would be checking your card activity if i was you!
    I wouldn't trust she put through the right amount after all that

  4. #4
    Join Date
    10th May 2008
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    They sound like a dodgy bunch...
    As if the shop's a front for other activity.
    Would check on your card like Kurdt says mate.

  5. #5
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    Bowspearer, you're just not going to be able to find Marvel TF here in many Australian stores. If you want them, try online like Milehigh Comics, or consider purchasing the IDW reprints as trade paperbacks.

    I have a set from Milehigh, with some issues being dirt cheap but others staggeringly high (low print runs). If cost is a factor, the IDW or Titan trades are just awesome, though IDW has extra additions and historical notes
    On the lookout for MISB Headmaster Highbrow, Takara or Hasbro. I'm sure I could make you a sweet deal!

  6. #6
    Join Date
    1st Jan 2008
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    So sorry to hear you had a bad experience at that shop.

    You are right in that it'd be good to avoid that place - the stairs feel like they are about to give way whenever you walk on them.

    There are also a couple of other issues, such as hidden cameras behind some of the shelves on the ground floor, and some bad history between this shop and another shop which sells similar products...

  7. #7
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    24th Nov 2009
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    Quote Originally Posted by bowspearer View Post
    I initially dealt with a woman who I would learn is the living embodiment of a whinging pom
    Isn't that the pot calling the kettle black All I'm saying is that the last three topics you have started (including this one) have all been about cautionary tales towards less than favourable customer service experiences. Granted, there may be a fair amount of truth to them, however it comes across as whinging to me especially given the length of your posts. If I found myself in similar recurring situations, I would consider taking a different approach e.g. walk away as Sinnertwin suggested and / or evaluate the situation and determine what is the one constant that these instances of 'bad luck' have in common.
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  8. #8
    bowspearer Guest

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    Quote Originally Posted by 5FDP View Post
    Isn't that the kettle black
    As opposed to the troll looking to flamebait? The only thing you've done here is take 1 and 1 and come up with 11. In fact the only person here in this thread who seems to think I might be the problem here, is you.

    But hey, let's deal with both threads, shall we. In the first case, you're refrring toi Rei Jinn, A seller who has gotten a bad name across at least two otherTransformers message boards and was publicly caught out on leaving a fraudulent bad buyer thread on another site.

    As for the second issue, everyone, including myself was shocked at how out of character his actions were and after Sonny, the organiser of the APCS intervened, he immediately acted in character with how those of us who have had mu8ltiple dealings with him have come to expect him to act and he's chasing up the part.

    As for Comic Kingdom themselves, I suggest you actually read the other posts here, as I'm far from the only people to have a problem with them. Are you claiming too that SMHFconvoy, Sam, Ultramarginal, Trent and Sharky all "the problem" here too? After all their accounts of the place are similar to mine.

    In short, I suggest rather than reading too far between the lines and seeing something which isn't there, you actually familiarise youself with the concept of bad luck.

  9. #9
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    2nd Nov 2008
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    I'm experiencing a strange phenomenon known as deja vu in reading this thread

  10. #10
    bowspearer Guest

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    Quote Originally Posted by canofwhoopass_87 View Post
    I'm experiencing a strange phenomenon known as deja vu in reading this thread
    Considering that part of it includes you flamebaiting with the above post, that's hardly surprising.

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