Rank 6 - Dedicated Member
Originally Posted by Holdobot
Was that from the Japan end? As soon as mine showed as arrived in Sydney I used the same tracking number on the Auspost tracking and was kept upto date that way. Hope this helps
I tried using that tracking number on Austpost it doesn't give anything, just says not trackable...
Rank 3 - Basic Member
Someone else mentioned the same problem, mine was able to be tracked the whole time. Hope you get him in your hands soon
Rank 6 - Dedicated Member
Tober was spot on, called today, after 12 mins wait got the help service and found the item sitting in the sender return area. Quite pissed actually, the help person couldn't explain why I was not contacted.
I think I am going to stop using their locker and collection service.
Rank 6 - Dedicated Member
got it sorted, gotten my bloody Gundam PG today. They couldn't explain what happen. I am considering not to use my parcel locker anymore, feels unreliable after two incidents.
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