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Thread: Robot Kingdom - How long before I worry?

  1. #21
    Join Date
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    Give RK a few days, they're pretty good. Ray replies to me in about 3 days on average. But this is an AusPost problem and they're the biggest bunch of hacks this side of Australia.
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  2. #22
    Join Date
    2nd Jan 2008
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    Or you can try emailing RK's boss directly; Steven. I'll pm his email to you. Don't wanna publicise here.

    Oh I forgot to add, maybe you should lodge a PayPal dispute as well because RK insures their parcels even though you don't select the option. So you can probably get your $$ back from Paypal first and RK will get their refund later as well, so it won't be unfair to them because of the hopeless postal service/customs.
    ~ JuzMel ~
    My son is taking over all my TFs!

  3. #23
    Pulse is offline Rank 1 - New or Inactive
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    I feel terrible for you Thanatos...

    The package arrived in Australia on August the 25th & it's virtually disappeared since then... *shakes head*

    I sure hope it shows up one day...

  4. #24
    Pulse is offline Rank 1 - New or Inactive
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    In taking a bit of a light-hearted approach to this, Maybe someone like this was assigned to deliver your package?

  5. #25
    Join Date
    27th Dec 2007
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    Hah! That is funny Pulse :P

    I got a call from customs (I complained on their website), a very nice Brisbane rep is going to follow it up. Steven from RK has also launched inquiry with Hong Kong Post and it all seems to be going somewhere (finally).

    I might get this package eventually!

  6. #26
    Join Date
    30th Dec 2007
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    I have had packages delayed in customs by up to 3 weeks so you should still be keeping your fingers crossed for your package showing up.

  7. #27
    Join Date
    27th Dec 2007
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    Well, my Tracking Number is still not showing up with Australia post, but on Hong Kong Post says it's in transit. Customs have called me regarding a complaint I left on their site and are looking into it. Unfortunately I did miss a call from a private number and that may have been them calling back. No voicemail, so I'm not sure if they'll get back to me.

    No idea what's going on, I assume it'll turn up or I'll get the refund as promised from RK.

  8. #28
    Join Date
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    Happy ending!

    Got the package this morning, Customs were very apologetic for the delay but offered nothing past an aplogy (I suppose I don't really deserve more :P).

    Thanks for the tips guys. I'm off to enjoy these figs.

  9. #29
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    good stuff, thanatos!

    hope to see an acquisition post eh?

  10. #30
    Join Date
    27th Dec 2007
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    Singapore
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    Quote Originally Posted by Thanatos View Post
    Happy ending!

    Got the package this morning, Customs were very apologetic for the delay but offered nothing past an aplogy (I suppose I don't really deserve more :P).

    Thanks for the tips guys. I'm off to enjoy these figs.
    always nice to get Happy Endings....

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