
Originally Posted by
casefresh
Case Fresh will always respond all customer enquiries. We endeavour to answer all emails at the latest by the next business day. If you do not receive a response within this timeframe it is likely that we have not received your email or our reply has been tagged as spam by your mail server. If you are using a free based email account such as hotmail this can be a frequent occurrence, we advise all customers to send emails via their non-web based (primary) email account.