
Originally Posted by
DaptoDog
I look at it as feedback to help them get better. It's their choice whether to take their customers feedback on board. Some people here seem to be soley focussed on getting the absolute best price possible and are happy to sacrifice other things. And there is nothing wrong with that, that is their choice.
Some others like myself see price as important but not the only factor. I also value careful packaging, timely responses to questions directed at their customer service email and the ability to pay with Paypal and/or delay payment on pre orders to close to the release date. In this regard I've found NY in Japan ticking all my boxes and will continue to purchase from them.
Again, each to their own.