On their FB they made a comment that they'll be clearing the email back log by the end of the week. Hopefully many questions get answered by then.Originally Posted by STL
Nope, not I.I've sent them 6 emails now.
Rank 8 - Deluxe Member
On their FB they made a comment that they'll be clearing the email back log by the end of the week. Hopefully many questions get answered by then.Nope, not I.
Rank 6 - Dedicated Member
liokaiser shipped.
Rank 6 - Dedicated Member
Awesome, hopefully soon for me too!
WANTS
G1 Vortex w/ weapons
Beast Wars Basic Rattrap head and gun
Rank 3 - Basic Member
Is this the post that has been since deleted?? From memory, there was 110 or more replies to the post. I swear I saw it this morning, then 15 minutes later, gone
no sorry, my bad. I found the post again
Last edited by Ozboticon; 1st February 2017 at 09:29 AM. Reason: correction
Rank 9 - Board Staff
Got my shipping notice for Generation Toys J4ZZ from PC today... yeah, 15 weeks after release.
And that's one of the reasons why I don't shop there anymore.
Which brings us to where we are today...
Rank 3 - Basic Member
I'll admit, I haven't gone through this whole thread. Are people starting to get email replies from PC yet ? I have orders with ETA's back in July that haven't shipped yet, and no reply to an email before Christmas, or a follow up last week (after their email issue was 'fixed')
Rank 3 - Basic Member
i submitted one query in Jan and nothing yet.
But to add some perspective, around christmas was the shutdown for the holidays, and the added email errors (I recall there being another email/server error that they were trying to recover from prior to christmas on top of that) - so even though you sent an email after the issues had been fixed, they would still have to work through the backlog of emails waiting for responses before your one.
Their recent facebook post states that they will try and catch up by the end of this week.
Rank 8 - Deluxe Member
With some people saying they are emailing every day, they are only exacerbating the email issues because they then have to go through those too. I undersand the frustration from people not getting replies atm, but that is not helping. Sure there are a few orders I want to check on, but I'm not sending an email about it just yet. I have faith they'll deliver in time
Rank 6 - Dedicated Member
Got notification for my MP Thrust today (finally, such a long wait ... maybe i'll get lucky and it won't be a floppy mess)
Rank 8 - Deluxe Member
Pelvic thrust, Thrust is on the way.
Posting Permissions
