premiumcollectables (Australia) new items and updates

[ozlee]

Are you saying the parcel 'box' is bubble wrap and not cardboard box? i.e. bubble wrap toy boxes and whack on a shipping label?

Yes that is correct except they put them in a postage bag. I am a collector so when the boxes were dented I was not impressed. And I already ordered big expensive items from them so I am a bit worried that they may get damaged even more.

[ampoldj]

So was it a small package that they had it on a post bag? Ive got my MP star saber from them and it was placed in its original shipping box which can hold 2 so it has good space with some crumpled papers. It wasnt damaged a bit when ive got it...

Anyway sometimes however you put protection in parcels and AU post just bang it everywhere it is pointless like my MP bumble with bigger box and still crushed on top of the box

[drifand]

So was it a small package that they had it on a post bag? Ive got my MP star saber from them and it was placed in its original shipping box which can hold 2 so it has good space with some crumpled papers. It wasnt damaged a bit when ive got it...

Anyway sometimes however you put protection in parcels and AU post just bang it everywhere it is pointless like my MP bumble with bigger box and still crushed on top of the box

They did say if you ordered more in starsaber case you get the original cart box.

Yes Aust post isn't the best service and I know it first hand.

Which is why I be suggesting they use dhl or fed ex for other people who are over particular about how their items are shipped.

Mind you, the cost may just end up the same as buying from bbts which defeats all purpose.

[5FDP]

Grass is green, water is blue, packages will get damaged in transit, and so will... something, something...

[drifand]

Well that's our feedback here, is up to them to choose a upgrade in shipping or loose some customers.

I be happy to carry on support his business for now.

[ZoonMaster5000]

Lowest prices in Australia with free shipping! Well in that case I'll have mine delivered via a pegasus and don't forget to wrap it in Egyptian silk so it doesn't get damaged!

Each to their own I'm sure they'll do just fine minus 5 or 6 customers. But I'll say one thing, if your buying from a new company read the terms and conditions before purchasing like I did and won't be disappointed.

And don't forget the red carpet!

[k.wong23]

Any chance on more UW03 defensor? I seem to have missed out...

[spiderken17]

This is not directed at anyone in particular but there seems to be a lot of negativety about the Aussie online retailers of late.
I just wanted to say that we as collectors are always looking for the best price item in the condition we want it in, we now finally have multiple Australian distributors for these items and it seems some just want tear strips off them.
Personally I am just happy that we now have these distributors so we don't have to pay horrendous exchange rates for our stuff. Also we need to appreciate that they are happy to interact with us directly and answer our questions on the forum which would never happen with any of the OS companies.
Basically if we want to continue to have these companies getting our 'Bots we need to support them (whichever store is your preference) so that their ordering power becomes greater and the retail price can become lower for us, the buyers.

[DaptoDog]

This is not directed at anyone in particular but there seems to be a lot of negativety about the Aussie online retailers of late.
I just wanted to say that we as collectors are always looking for the best price item in the condition we want it in, we now finally have multiple Australian distributors for these items and it seems some just want tear strips off them.
Personally I am just happy that we now have these distributors so we don't have to pay horrendous exchange rates for our stuff. Also we need to appreciate that they are happy to interact with us directly and answer our questions on the forum which would never happen with any of the OS companies.
Basically if we want to continue to have these companies getting our 'Bots we need to support them (whichever store is your preference) so that their ordering power becomes greater and the retail price can become lower for us, the buyers.

I look at it as feedback to help them get better. It's their choice whether to take their customers feedback on board. Some people here seem to be soley focussed on getting the absolute best price possible and are happy to sacrifice other things. And there is nothing wrong with that, that is their choice.

Some others like myself see price as important but not the only factor. I also value careful packaging, timely responses to questions directed at their customer service email and the ability to pay with Paypal and/or delay payment on pre orders to close to the release date. In this regard I've found NY in Japan ticking all my boxes and will continue to purchase from them.

Again, each to their own.

[Premium Collectables]

This is not directed at anyone in particular but there seems to be a lot of negativety about the Aussie online retailers of late.
I just wanted to say that we as collectors are always looking for the best price item in the condition we want it in, we now finally have multiple Australian distributors for these items and it seems some just want tear strips off them.
Personally I am just happy that we now have these distributors so we don't have to pay horrendous exchange rates for our stuff. Also we need to appreciate that they are happy to interact with us directly and answer our questions on the forum which would never happen with any of the OS companies.
Basically if we want to continue to have these companies getting our 'Bots we need to support them (whichever store is your preference) so that their ordering power becomes greater and the retail price can become lower for us, the buyers.

we appreciate the support, and know its impossible to reach everyones high expectations, we do try but in the real world it is not always possible. paypal fees would raise $10-15 dollars on each product and that is something that currently would be pointless and deprive the customer of the ability to pickup imported toys at a fraction of the cost major retailers sell them.