premiumcollectables (Australia) new items and updates

[spiderken17]

This is not directed at anyone in particular but there seems to be a lot of negativety about the Aussie online retailers of late.
I just wanted to say that we as collectors are always looking for the best price item in the condition we want it in, we now finally have multiple Australian distributors for these items and it seems some just want tear strips off them.
Personally I am just happy that we now have these distributors so we don't have to pay horrendous exchange rates for our stuff. Also we need to appreciate that they are happy to interact with us directly and answer our questions on the forum which would never happen with any of the OS companies.
Basically if we want to continue to have these companies getting our 'Bots we need to support them (whichever store is your preference) so that their ordering power becomes greater and the retail price can become lower for us, the buyers.

[DaptoDog]

This is not directed at anyone in particular but there seems to be a lot of negativety about the Aussie online retailers of late.
I just wanted to say that we as collectors are always looking for the best price item in the condition we want it in, we now finally have multiple Australian distributors for these items and it seems some just want tear strips off them.
Personally I am just happy that we now have these distributors so we don't have to pay horrendous exchange rates for our stuff. Also we need to appreciate that they are happy to interact with us directly and answer our questions on the forum which would never happen with any of the OS companies.
Basically if we want to continue to have these companies getting our 'Bots we need to support them (whichever store is your preference) so that their ordering power becomes greater and the retail price can become lower for us, the buyers.

I look at it as feedback to help them get better. It's their choice whether to take their customers feedback on board. Some people here seem to be soley focussed on getting the absolute best price possible and are happy to sacrifice other things. And there is nothing wrong with that, that is their choice.

Some others like myself see price as important but not the only factor. I also value careful packaging, timely responses to questions directed at their customer service email and the ability to pay with Paypal and/or delay payment on pre orders to close to the release date. In this regard I've found NY in Japan ticking all my boxes and will continue to purchase from them.

Again, each to their own.

[Mido]

Just received my MP10 reissue this morning! so happy. Was wondering if it came with the trailer and it did!

I have not had any major issues with premium and will gladly buy from them again and again. For me I love the lower prices as I like to open them up and play with them. Having a perfect box isnt a big deal for me. premium has tried to pack it even better this time, with plastic protectors on each corner of the MP10 box, but I think the external box was pushed down by the courier and still dented the box.

Perhaps like tfsource, there is an extra charge on mint boxes, premium can charge extra for packaging and delivery for people who want that. I think thats fair enough if a mint box is important.

But i definitely love the free shipping.
thanks again!

[Premium Collectables]

Just received my MP10 reissue this morning! so happy. Was wondering if it came with the trailer and it did!

I have not had any major issues with premium and will gladly buy from them again and again. For me I love the lower prices as I like to open them up and play with them. Having a perfect box isnt a big deal for me. premium has tried to pack it even better this time, with plastic protectors on each corner of the MP10 box, but I think the external box was pushed down by the courier and still dented the box.

Perhaps like tfsource, there is an extra charge on mint boxes, premium can charge extra for packaging and delivery for people who want that. I think thats fair enough if a mint box is important.

But i definitely love the free shipping.
thanks again!

thanks for your comments. We do appreciate feedback, and the issue of the mint box premium is something that we are looking into, To do this we need to negoaite insurances with courier companies so if they are damaged in transit we can honor the mint box gurantee. thank you for raising this and is something we may be able to offer in the future as a premium box upgrade or something like that. thanks

[DaptoDog]

thanks for your comments. We do appreciate feedback, and the issue of the mint box premium is something that we are looking into, To do this we need to negoaite insurances with courier companies so if they are damaged in transit we can honor the mint box gurantee. thank you for raising this and is something we may be able to offer in the future as a premium box upgrade or something like that. thanks

Well done PC for hearing the feedback. You have a business to run and obviously will work out what's best for you commercially. Cheers

[Akky82]

thanks for your comments. We do appreciate feedback, and the issue of the mint box premium is something that we are looking into, To do this we need to negoaite insurances with courier companies so if they are damaged in transit we can honor the mint box gurantee. thank you for raising this and is something we may be able to offer in the future as a premium box upgrade or something like that. thanks

However it's all for naught if the suppliers (-ed) can't offer the same assurances to you (PC). Cant send us mint boxes if you dont get mint boxes in the first place.

[GoktimusPrime]

I don't mind cheaper packaging if it saves money on postage. Most of my toys' boxes end up in the recycling bin shortly after opening the toy anyway.

[Premium Collectables]

I don't mind cheaper packaging if it saves money on postage. Most of my toys' boxes end up in the recycling bin shortly after opening the toy anyway.

we have also mentioned before, if you are mint box collector or oob we do have a order notes section when placing an order. whilist mint boxes are not guranteed we can do our best to match oob and box collectors with the correct boxing, we might receive a pallet of 50 mp 10s for example. not all 50 usually arrive mint like they have come from the manufactur line. if there is excessive and out rageous damage we would never send it to anyone, they leave our place in a new condition.

[drifand]

I look at it as feedback to help them get better. It's their choice whether to take their customers feedback on board. Some people here seem to be soley focussed on getting the absolute best price possible and are happy to sacrifice other things. And there is nothing wrong with that, that is their choice.

Some others like myself see price as important but not the only factor. I also value careful packaging, timely responses to questions directed at their customer service email and the ability to pay with Paypal and/or delay payment on pre orders to close to the release date. In this regard I've found NY in Japan ticking all my boxes and will continue to purchase from them.

Again, each to their own.

Ny doesn't pack properly as well, my Magnus was dented.
So basically is lucky draw end of the day.
Ny package is no where near hlj or bbts.

[DaptoDog]

Ny doesn't pack properly as well, my Magnus was dented.
So basically is lucky draw end of the day.
Ny package is no where near hlj or bbts.

Sorry to hear that. Well I just got my Unite Warriors Superion from NY yesterday and I was amazed how well it was packed. I ordered two and they used a larger box, had plenty of bubble wrap plus air bags. Everything was minty. When I got my Star Saber and Exhaust it was packed just as well.