premiumcollectables (Australia) new items and updates

[DaptoDog]

Strange development. I have happily ordered the TTM exclusives through PC previously, just ordered MP-14+ through TTM directly this time to test out buying direct from Japan as insurance for future limited releases that PC may not have gotten (like EVA where they only got 2).

I have noticed some angst on the board regarding the MP Thundercracker and Ramjet pre orders, I imagine this is playing into PC's decision. Well those 8:30pm pre order starts are going to get nuts again

[ZoonMaster5000]

Strange development. I have happily ordered the TTM exclusives through PC previously, just ordered MP-14+ through TTM directly this time to test out buying direct from Japan as insurance for future limited releases that PC may not have gotten (like EVA where they only got 2).

I have noticed some angst on the board regarding the MP Thundercracker and Ramjet pre orders, I imagine this is playing into PC's decision. Well those 8:30pm pre order starts are going to get nuts again

hey is there a guide somewhere to buying from ttm directly just in case I miss out in future?

[DaptoDog]

hey is there a guide somewhere to buying from ttm directly just in case I miss out in future?

I discussed the process a fair bit in the TakaraTomyMall MP Reissues thread when EVA was going up a few weeks ago.

Basically, sign up with Tenso who are a Japanese freight forwarding service. This is easy, just be aware that they have to do an ID check but that only takes a few hours to be processed.

While your waiting for ID clearance, set up an online account at TakaraTomyMall. This is where Tenso comes in handy because they help you make sure the mailing address and other personal details you input into the TakaraTomyMall account is correct. The TakaraTomyMall is in Katakana which makes it difficult to navigate on your own. I always use the google translate for each page but it's not 100%. I had a few emails back and forth with Tenso to get it all right. All the communication with them is in English.

Then actually buying from the TakaraTomyMall is reasonably straight forward and they accept international credit cards.

[DarkHyren]

Gods, I cant stand entitled little twits, I only just got my shipping notification for MP Ramjet today despite being in the first batch ordered I'm pretty sure, but I understand that these things take time and while there might be a wait on some items I'm glad to wait if it means saving $50-100, which is why I didn't run around screaming "wah wah, why don't I have mine!".
Seriously, if these people want the items yesterday instead of tomorrow they should either go to Japan and collect them or order through TT Mall directly and pay for the most expensive shipping option.
Otherwise they should shut up and grow up and learn how the world works.

Seriously, this level of complaining I wonder if all the "where's mine, wahhhh!" comments are coming from americans ordering from PC, I normally only hear that level of bitching from their kind.
If they are going to place an order with an aussie retailer to get things even cheaper then they already do they should except that it will also take extra time because first it has to come to Australia then get shipped to them.
If they want it ASAP they should pay a premium and stick to their local suppliers like BBTS

I guess I'm just annoyed because these whiners are going to make it even harder for aussie battlers to get a great deal on a nice collectible from a fantastic mob like Premium Collectables!

[OptimusNerd]

Edit: their new $35 express shipping option is effectively the same thing... so all my verbiage was moot.

Maybe you've already alluded to this, as I seem to recall reading a post about EMS-like shipping options.

Let's pick a figure... say MP-29 (which was highly anticpated, but wasn't a TT Mall exlcusive). Something that you're going to get from different sources staggered over time.

MP-29 Destron Laserwave Takara Tomy
Standard price: $169.95 (ETA: 04/2016)
+Addon first batch quick shipment (ETA: 03/2016) + $25(or +$30, whatever)

Many sites have an add-on for C9 collector's grade boxes, etc. So offer people a first batch premium and allow the patient to save a few bucks.

I understand that you've sort of already done this by offering first/second round of figures, but for me personally... I'm usually keen to order quickly because I want the best price you're going to offer, not because I have to have it on the day of release. So I might want to order ASAP, but I don't mind waiting.

Just my thoughts, apologies if it's redundant.

Edit: looked up up what your price actually was for MP-29.

[drifand]

They wont offer promises that they can't deliver especially they have to price beat Australian wide prices. There isn't any point for them to offer speed post as the entire stock comes as a whole bundle.

So give and take, if you are the impatient sort, I suggest ordering from elsewhere at higher prices. I believe PC has been very generous in their pricing and free shipping $100 policy.

There is no need to change anything as the general consensus are happy with what PC is doing and providing.

Why would I need to pay extra for being first to pre order while you took your time to pre order yours in the second run? Don't make sense and definitely a turn off. People just need to learn how to wait for good prices or pay more elsewhere and have your bragging rights which I am totally cool with that.

And if you want c10 boxes then you should buy from THAT shop at that price where you be happy.

[aching878]

we can't simply blame either side for the change given as a consumer, who wouldn't want to have their paid for goods asap.

While as a retailer they would also definitely wish to be able to provide the goods in a timely manner so everyone is happy.

The changes will help in the long run since it gives a better guesstimate on when stocks would arrive, thus setting a better delivery expectation for customers.

obviously when/if any delivery times exceeds the original estimate by weeks / months due to unforeseen circumstances, customers are entitled to inquired about this as any consumer would, while retailer would continue address delays in a professional manner so everyone is informed and on the same page.

[DarkHyren]

So give and take, if you are the impatient sort, I suggest ordering from elsewhere at higher prices. I believe PC has been very generous in their pricing and free shipping $100 policy.

I agree 110%. Ive actually noticed as well that a lot of the complainers have been saying things like "oh, it doesn't say on the site that there would be delays" but thing is it clearly DOES state when the item is estimated to arrive at PC (though I suspect that said people dont understand the concept of estimated or that the arrival date is for the item to be at the stores location) and they fail to use some common sense like, oh I dont know, that if you are ordering from overseas or you ordered towards the end of the pre order your item will take longer to get to you.

we can't simply blame either side for the change given as a consumer, who wouldn't want to have their paid for goods asap

Me for one. I personally don't mind waiting, as I have previously said, if it means I pay $50-100 less and get little bonuses like Asian exclusive coins etc.

Nope that's pretty much how I read it.

Has anyone else seen the extra option at check out that moves you to the front of the line? Think it was about $35 and it allowed you to jump the queue to the front no matter how late in the pre-order you were.

Yes, I saw it when I ordered anime Red Alert, I think this is a great option for the impatient buyers out there, the problem is that a lot of people are too self entitled so they will think they should get priority shipping AND free shipping AND pay less. As I said previously, a lot of the ones complaining about delays need a reality check.

I suspect maybe they're not offering it on Grimlock because it's an in-stock item? No point in jumping the queue?

Yep, it's only for pre-orders. I hope more of the impatient complainers use this option instead of complaining so that PC doesnt end up having to limit their stock levels.
Unfortunately though it's a case of a few bad eggs spoiling the batch here and I (sadly) dont see things changing for the better

[Raider]

I just don't understand the whinging about having to wait. If you must have it as soon as it's out, then go order from somewhere that guarantees that. Don't bitch and make it worse for the rest of us who know PC is a little slower but always gets the bot to you at generally the lowest price.

So sick of seeing posts on here and FB saying "where is my [insert bot name]". Don't be so impatient people. They will arrive when they arrive and knowing the delivery date doesn't make it arrive any sooner...

[CHILENO20]

I just don't understand the whinging about having to wait. If you must have it as soon as it's out, then go order from somewhere that guarantees that. Don't bitch and make it worse for the rest of us who know PC is a little slower but always gets the bot to you at generally the lowest price.

So sick of seeing posts on here and FB saying "where is my [insert bot name]". Don't be so impatient people. They will arrive when they arrive and knowing the delivery date doesn't make it arrive any sooner...

*thumbs up*