I have been using cservice@premiumcollect.com.au as listed on their website. I've sent emails to this address in the past and received a reply so it is the right address.
Rank 3 - Basic Member
I have been using cservice@premiumcollect.com.au as listed on their website. I've sent emails to this address in the past and received a reply so it is the right address.
Rank 8 - Deluxe Member
Try Twitter (if you have an account) I usually get a response back within the hour.Originally Posted by Dazza_22
Rank 3 - Basic Member
Unfortunately I don't have a twitter account. I feel that an email to the address listed on the website and a fb message should be sufficient to receive a reply. I'm starting to think the subject matter might be the issue and he is refusing to reply as opposed to not getting the messages.
Rank 8 - Deluxe Member
In your account, they will split the order and Mark each part into the seperate deliveries. Have you checked there to see if ratchet was sent?
Rank 9 - Board Staff
Is there some hold-up with MP Ratchets like there is with Ramjet?
Ramjet was released 19th March and I still don't have mine, although I know my order was towards the end.
When I first heard about PC cutting back pre-orders due to complaints I thought people were impatient having to wait a few more weeks or possibly months, but it's making a lot more sense now that it's going on four months.
PC did reply to my email about Ramjet last week stating that the shipment should arrive this month...
Which brings us to where we are today...
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