Premiumcollectables (PC) (Australia) feedback

[laproblematique]

I really hope they invest in a bigger and more proactive customer service team in the near future.

[ZoonMaster5000]

If this is the case I am sure the VIP group is going to suffer waiting on anything.

Only had to wait 12 hrs for my invoice for trypticon, so at least that's working still.

I just got a shipping notice yesterday.

In the same boat as everyone about email responses. 2 outstanding for over 2 weeks now.

I'm just about to email them enquiring about 12 items, some have been out for 4 months now! See if I get a reply

[drifand]

Only had to wait 12 hrs for my invoice for trypticon, so at least that's working still.




I'm just about to email them enquiring about 12 items, some have been out for 4 months now! See if I get a reply

Thanks for the update.

[danny-boy]

Any guesses when people will receive MP Grapple from Premium Collectables? I'm expecting it sometime around May. Maybe June/July worst case scenario.

[laproblematique]

Any guesses when people will receive MP Grapple from Premium Collectables? I'm expecting it sometime around May. Maybe June/July worst case scenario.

Given a lot of people are still waiting on Primal, Inferno, Thrust, Shockwave and Skywarp I think all bets are off.

[danny-boy]

Given a lot of people are still waiting on Primal, Inferno, Thrust, Shockwave and Skywarp I think all bets are off.

Wow, I didn't know the situation was that bad. That's terrible.

[iscreamonstars]

Plus people still waiting on MP Ramjet < know wonder PC's we are cheap doesn't cut it anymore for some <

[davieanix]

Sent 2 emails in 2 weeks asking for update and no response.

I'm annoyed as some of my items were in stock when I ordered them

[Sinnertwin]

Given a lot of people are still waiting on Primal, Inferno, Thrust, Shockwave and Skywarp I think all bets are off.

On the plus side, they are consistent

[Megatran]

Any guesses when people will receive MP Grapple from Premium Collectables? I'm expecting it sometime around May. Maybe June/July worst case scenario.

Let's stick to the facts.
+ The official release date is 25th February 2017, which is two (2) days from today.
+ PC's online store states FEB 2017 ETA (as of 5pm AEDT on Thursday 23rd February 2017). Link here.
+ In the absence of any further update(s) from PC, this is the ETA PC Customers need to follow.

Takara Tomy Masterpiece MP-35 Grapple

PRE ORDER FEB 2017 ETA - Max 3 per cust or 2 Max if using Energon Vouchers.

OFFER *

Previous customers who have purchased PS-03 , PS-05 and MP- 33 inferno

will get complimentary upgrade express shipping , attached to the MP-35 order. (Conditions Apply)

** PO and Parcel Lockers will not be shipped express but Aus post Shipments will still be front of que if the customer has ordered the 3 other figures from PC .