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  1. 21st September 2015, 04:57 PM #1
    Blastwave
    Blastwave is offline Rank 3 - Basic Member
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    Quote Originally Posted by Premium Collectables View Post
    I would encourage people to use cservice@premiumcollect.com.au

    I recently had a audit done on emails and hardly any were missed so It's hard to understand comments from some people they never get a response. We are happy to reply to any email, regardless of it being the 1st or 10th email .
    Hi PC,

    Is there an issue with your messaging system on the site?

    I left two messages about updating my shipping address on existing pre-orders and didn't hear anything back.

    Then I got an email early this morning querying the difference between the address on the order for MP-12 and my registered default address and asking which one to use (which I thought was nice of you to do).

    I responded as soon as I saw the email, which was 30 minutes after it was sent to me then I got a shipping notification this afternoon using the old address.
  2. 21st September 2015, 06:55 PM #2
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    megatren
    megatren is offline Rank 3 - Basic Member
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    I received my mp18b in 4days after I got the shipping notice. My prob is my motormaster, its already end of sept and still no shipping notice.
  3. 21st September 2015, 10:19 PM #3
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    ampoldj
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    Also got my MP18B Bluestreak with UW02 Menasor 4days after got the shipping notice.
  4. 21st September 2015, 10:24 PM #4
    ZoonMaster5000
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    Quote Originally Posted by megatren View Post
    I received my mp18b in 4days after I got the shipping notice. My prob is my motormaster, its already end of sept and still no shipping notice.
    Was this the revised motormaster that's coming with wave 4? Might be the reason it's taking so long
  5. 21st September 2015, 11:55 PM #5
    drifand
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    No18b yet for me. A bit long
  6. 23rd September 2015, 08:32 PM #6
    ZoonMaster5000
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    has anyone that pre-ordered lg-14 Magnus got their shipping notice yet?
  7. 23rd September 2015, 09:02 PM #7
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    megatren
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    Quote Originally Posted by ZoonMaster5000 View Post
    Was this the revised motormaster that's coming with wave 4? Might be the reason it's taking so long
    Yes wave4
  8. 25th September 2015, 11:18 AM #8
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    drahsrebu
    drahsrebu is offline Rank 6 - Dedicated Member
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    recieved my mp12 and cw hotspot in 1 day from shipping notice via courier. i wasnt home but they left it around the back on the patio.
    I can not fault the service i have received from PC after many many orders. My number 1 shop for bots.
  9. 25th September 2015, 06:50 PM #9
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    Holdobot
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    Just got my shipping notice for the wave 4 limbs just waiting for the white prime to drop.
  10. 26th September 2015, 09:22 AM #10
    drifand
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    Bluestreak recieved. Happy with packaging.

    However bot had scratches on bonnet. damn TT not having good QC.
    Last edited by drifand; 27th September 2015 at 11:27 AM.
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