Originally Posted by
Ploughmans Lunch
I ordered a CW Ironhide with UW Grand Galvatron preorder. Ironhide never showed up, the invoice printout I got with the order just had a big X over Ironhide and that was the first I heard about it (no emails saying "Hey, we ran out of Ironhides, here is a refund" or anything like that).
While I understand circumstances will always be different and that there's a likelihood my issue was a big one-off, I can't help but feel a bit anxious. It wasn't an issue when their customer service was all fine, but later last year things just started to unravel a bit.
I'm not looking forward to the day where an entire shipment is lost or an allotment couldn't be filled and people are then stuck dealing with secondary-market options which are more expensive than just purchasing from HLJ or Amazon (like if I have to go and find Ginrai etc). Again, I don't think it would be entirely fair to blame PC for something like that (as we wouldn't have all the information of course) but their behaviour as of recent hasn't given me hope that they'd be able to handle it in a manner befitting one of their competitors.