Originally Posted by
BBTS
Hi - We have received many inquiries as of late about the Takara MP-11NR Ramjet figure and we wanted to update you about this situation. We are not aware of any recall on this item. We have contacted our suppliers and they are not aware of any recall from Takara. BBTS certainly has not been contacted directly by Takara about a recall on this figure or about any other subjects.
It appears a small, but still meaningful percentage of the Ramjet figures do have a quality control issue with the shoulder assembly. This issue prevents the arms from easily tabbing in place in jet mode. We recently made the internal decision to open each MP-11NR box and visually inspect the figure (without opening the plastic tray) to make sure the shoulder assemblies were correct. We then slid the unopened plastic tray carefully back into the box and re-sealed the boxes. Our full order is accounted for and we felt this quick inspection and re-taping of already double or triple taped boxes was reasonable so that our customers could receive a correctly assembled product.
Any order shipped on April 11th or later has been quality checked and should be assembled correctly. A relatively small number of orders shipped out before April 11th and some of those may have improperly assembled shoulders. We will gladly exchange any misassembled figures for a new figure that has been quality checked. We apologize for any inconvenience associated with this situation, and we will evaluate each situation on a case by case basis and come to a solution that you are satisfied with.
Thanks!
Joel
Rank 8 - Deluxe Member
Received mine today, it was double-tape but I'm not bothered by that at all. Strangely though I found myself with an extra collectible Ramjet card.
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