Unless they have specifically said When their supplier has shipped then I would assume it may not have taken place. It takes two months to receive my Thrust by boat, and my friend is still waiting on his from PC.
I took the gamble and bought my ramjet at $10 more than what PC offered and asked for a store credit. However the downfall was the shoulders on my Ramjet were backwards and is a mission to correct it. I displayed it on Bot mode and left it as that.