Rank 3 - Basic Member
Hi, Well I rang up PayPal and they are looking into it to rectify the matter. PayPal is giving the seller 10 days to respond, even though I didn't get an email from PayPal its noted in the transactions that buyer is making a complaint. We will see what happens. Thanks.
Rank 8 - Deluxe Member
Tfi is a cautionary tale of why you should always use a credit card or Paypal for purchases. If they ask you to withdraw the Paypal complaint BEFORE getting your refund, don't. They tried that one on me
On the lookout for MISB Headmaster Highbrow, Takara or Hasbro. I'm sure I could make you a sweet deal!
Rank 3 - Basic Member
Well, they have read my emails but haven't responded (return receipts), but spoke to them via facebook, and this is what they said "Hey mate, James here. Have you heard from Evan, the boss?" AND "He has been refunding people back their money for a heap of preorders, but he is getting some (FansToys) stomps in." AND "I'll have to find out what the plan is. i have no idea sorry."
So what can I do next? Just wait and see? When are they going to upgrade their website? On the website they said that my item was "processing". Thanks, DC
Rank 8 - Deluxe Member
Do everything you can to get your money back. They are just another failed entity who mishandled customer money, so just get it back. Don't wait for them - your money is GONE. They used your money as capital to obtain other stock to sell in the meantime. That stock hasn't all sold, so they were left owing suppliers money for your order. They fell in a hole, and now they're refunding people bit by bit as any money comes in. You could be then next one refunded, you could be 100th in the queue waiting months.Originally Posted by TazD
Paypal dispute you said you started, if that process has stalled, and if you used a credit card to pay, go to your bank and organise a chargeback.
www.mariokart64.com
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Rank 3 - Basic Member
just had paypal give a refund after making a claim, Tfi never responded through the whole process and paypal sided with me for a refund
Tfi responded to my first email in feb about failed refund in 30min , never had a reply since
Rank 6 - Dedicated Member
I wouldn't be suprised if they just completely ignore you then once stomp arrives they tell you to drop the dispute so they can send the item. I've seen this happen quite a few times since their downfall
Rank 3 - Basic Member
Should I "request money" through PayPal using their email address? Thanks.
Rank 3 - Basic Member
Ditto, got a refund via paypal. Now to try and locate an MP Ironhide at pre-order prices
Keep the pressure on them TazD, hopefully the squeaky wheel approach will pay off
Last edited by Wasabi_kid; 25th May 2016 at 10:04 PM.
Rank 6 - Dedicated Member
well an Asia reissue of him is coming soon so you know retailers will start listing it again soon enough
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