Quote Originally Posted by Borgeman View Post
And that's exactly where some people miss the boat. They expect a level of service to be the standard, when it isn't essential. Different retailers have different setups - so long as those setups don't drop below a baseline (worn out cardboard, box too small for the contents) then that's a satisfactory baseline.

If a person wants more than the base level of shipping service, whether it's extra/better packing material, or a faster postal service, then you will go to a retailer that offers it and pay for that service.
I think you summed it up, I don't think PC had dropped below its acceptable level and I am okay if PC want to implement an "extra protection " service option at buyers expense.

I can honestly say if PC had done a very bad job, I would have have complained.
But from a misb collector view I understand if they want this option.