Just got my first order via their website - BB7 Thundercracker. Really happy with it, hope to be ordering more soon.

Ordered on the 13th Oct, arrived on the 26th but had to pick it up today as the courier apparently couldn't make it up the driveway...

Order status remained 'Processing' on the website until the 24th when I got an email notification of 'Shipping'. Apparently they have added intermediary statuses now so people can see what's happening in between.

Tracking number was more or less useless as I only received it at the shipped notification, and there were no more steps till 'Delivered'. That will likely change with the added notifications as it has shipping steps going back to the 19th on the Singpost website - Auspost will accept the tracking ID as valid but it has no information.

In case it bothers anyone: once you create an account on the website you will receive an email verification back with your password in plain text.