Quote Originally Posted by DaptoDog View Post
I emailed them on Friday about the Terrorcons and some Black Series figures I had in one order. They quickly replied to say that it will be shipped this week (haven't got a shipping notice yet).

Yes it's best to only order in stock items at this stage, I only broke this rule with this order because they were meant to be in stock within a month or so.
Likewise, I emailed for confirmation and they confirmed shipping out this week.

They're a bit slow, but they're a small operation - I think it's best to support them and help them to grow, and become a really good, stable option for toy purchases in this country.

Their prices are generally really good, and they haven't let me down yet. Yeah, it can be frustrating seeing toys you've got on pre-order come and go at the local shops, but this way I don't have to waste heaps of time and petrol going back to the same shops over and over again, in the vain hope they fill the pegs with something other than wave 1....yet again.

In my experience, they're usually later than their expected release date by about 1 and a half to 2 months. Maybe if it got to 3 months late you might be cool to ask for a cancellation...? But, if we help them build their business big enough, they might get a more steady, reliable and timely supply chain.