Has anyone received email responses from them since last week? Are they away on holidays this week?
Has anyone received email responses from them since last week? Are they away on holidays this week?
Still trying to contact them about the status of the wrong item they sent me, which i sent back and auspost app said delivered but no reply yet ....
I hope they are ethier they are on holiday or extremely busy to explain the delay in getting back to me
Edit: i got a reply
Last edited by G1Optimal; 24th July 2019 at 09:30 AM. Reason: More info
I haven't a reply from them for over a week after sending an email requesting them for a shipping invoice.
Anyone know what happened?
I sent them a message about my outstanding order and they replied later that night saying the only thing holding it up is Big Powered which is due later this week and well we'll see about that
When did they reply back? I still haven't heard back from them and it has been 2 weeks now.
Could you contact them again to confirm they are sending the invoice to the correct email address?
They finally replied back with a shipping invoice and nothing else - no apology for the late reply ... weird way to run a business but hopefully I will be getting my items soon.
Yeah I think this will be the last time ordering from them ... they really need to improve their communication so that customers don't feel like they are getting conned. PC has left a really bad taste in our mouth so any lack of communication will instantly bring back bad memories.
I got a shipping notification for my Big Powered. Once it arrives I'm never buying from them again.