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Thread: The Little Toy Company feedback

  1. #421
    Join Date
    2nd Oct 2014
    Location
    Brisbane
    Posts
    547

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    Has anyone received email responses from them since last week? Are they away on holidays this week?

  2. #422
    Join Date
    29th Dec 2007
    Location
    Sydney
    Posts
    1,312

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    Still trying to contact them about the status of the wrong item they sent me, which i sent back and auspost app said delivered but no reply yet ....
    I hope they are ethier they are on holiday or extremely busy to explain the delay in getting back to me

    Edit: i got a reply
    Last edited by G1Optimal; 24th July 2019 at 09:30 AM. Reason: More info

  3. #423
    Join Date
    28th Sep 2013
    Location
    Sydney
    Posts
    40

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    I haven't a reply from them for over a week after sending an email requesting them for a shipping invoice.

    Anyone know what happened?

  4. #424
    Join Date
    8th Feb 2014
    Location
    Seaford
    Posts
    195

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    I sent them a message about my outstanding order and they replied later that night saying the only thing holding it up is Big Powered which is due later this week and well we'll see about that

  5. #425
    Join Date
    28th Sep 2013
    Location
    Sydney
    Posts
    40

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    When did they reply back? I still haven't heard back from them and it has been 2 weeks now.

  6. #426
    Join Date
    2nd Oct 2014
    Location
    Brisbane
    Posts
    547

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    Could you contact them again to confirm they are sending the invoice to the correct email address?

  7. #427
    Join Date
    28th Sep 2013
    Location
    Sydney
    Posts
    40

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    They finally replied back with a shipping invoice and nothing else - no apology for the late reply ... weird way to run a business but hopefully I will be getting my items soon.

  8. #428
    Join Date
    12th Jun 2011
    Location
    Gladstone
    Posts
    4,811

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    Quote Originally Posted by ozlee View Post
    They finally replied back with a shipping invoice and nothing else - no apology for the late reply ... weird way to run a business but hopefully I will be getting my items soon.
    That's par for the course with TLTC, and don't count on getting your item any time soon. They are terrible at communication and actually shipping items out. That said they don't seem to be con-artist like PC were and you should get your item, one day.

  9. #429
    Join Date
    28th Sep 2013
    Location
    Sydney
    Posts
    40

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    Quote Originally Posted by DELTAprime View Post
    That's par for the course with TLTC, and don't count on getting your item any time soon. They are terrible at communication and actually shipping items out. That said they don't seem to be con-artist like PC were and you should get your item, one day.
    Yeah I think this will be the last time ordering from them ... they really need to improve their communication so that customers don't feel like they are getting conned. PC has left a really bad taste in our mouth so any lack of communication will instantly bring back bad memories.

  10. #430
    Join Date
    12th Jun 2011
    Location
    Gladstone
    Posts
    4,811

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    I got a shipping notification for my Big Powered. Once it arrives I'm never buying from them again.

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