They have only been good for in stock items. I ordered POTP leader Optimus from them last year and he arrived fine.
They have only been good for in stock items. I ordered POTP leader Optimus from them last year and he arrived fine.
Call PayPal or your card provider and see what they can do
Maybe try chasing them down on socials too. Not good enough to not be replying to customers, especially those that have had an order with you for so long.
i really hope they are not scamming me for money.
Did you even try to call them?
If you haven't ever done any support requests before, or if you explain that the ETAs kept sliding and you couldn't get a response from the seller, they may be inclined to assist you as a "one-time courtesy".
Either way, now that PayPal buyer protection is actually 180 days now.
They have links to their Twitter, Facebook page and Instagram on their website. Unfortunately some businesses will pay more attention to complaints that are made visible to other customers.
That being said, I've only ever had positive experiences ordering from TLTC (only ordered in-stock items), so I hope they can resolve this for you!
Keep in mind that despite not replying to you, if you do raise a PayPal claim against TLTC you may well be blacklisted by them for the inconvenience, and also on their eBay store if you've purchased on there previously.