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Thread: The Little Toy Company feedback

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  1. #1
    Join Date
    27th Dec 2007
    Location
    Sydney
    Posts
    6,462

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    While replies to most of my emails have been prompt, my preorder "expected" in August has yet to ship. I was told it'll ship next week. I shall not be pre-ordering from TLTC again.


    Eagerly waiting for Masterpiece Meister

  2. #2
    Join Date
    12th Jun 2011
    Location
    Gladstone
    Posts
    6,558

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    I got a reply last night. They want to refund both Predaking and Novastar. But I only asked for Novastar to be refunded and some extra shipping. I still really want Predaking, he's my most anticipated POTP figure of the line. If they cancel Predaking I'm going to be livid. I just want them to ship him already. That's why I paid for addition shipping, but they never shipped him and now that I have the last item from the order (Novastar) on it's way from HLJ I just want my Predaking which has been in stock for aa long time to ship.

    I'm never going to preorder more than one item per order through TLTC again.

  3. #3
    FatalityPitt Guest

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    I'll continue to buy from TLTC, but I just won't pre-order anything too exotic from them next time.

    Still waiting for the Decepticon Clones that I pre-ordered in March (while watching YouTube video reviews of them that are many months old ). I'll continue to wait because I seriously need them in my collection, and there's no way I'm gonna pay eBay prices for them!

  4. #4
    Join Date
    27th Dec 2007
    Location
    Sydney NSW
    Posts
    37,780

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    Quote Originally Posted by FatalityPitt View Post
    Still waiting for the Decepticon Clones that I pre-ordered in March (while watching YouTube video reviews of them that are many months old ). I'll continue to wait because I seriously need them in my collection, and there's no way I'm gonna pay eBay prices for them!
    $37 LG61 Decepticon Clones

    I was always waiting for my Clonetrons from TLTC until they - without warning - cancelled my pre-order and refunded my money. Now of course it's good that they refunded my money, and just as well that I'd already repurchased these toys from another source, but if I hadn't let's say if it weren't possible to find these toys now at a reasonable price - I'd be screwed! It's what happened with me and MP Dirge thanks to PC not delivering - I ended up paying above RRP.

    Anyway, if I were you I'd grab the LG Clonetrons off Amazon. Whether you want to keep waiting for TLTC to deliver after that or cancel your preorder is up to you, but given that my pre-order was just spontaneously cancelled on me without request, I wouldn't solely rely on them.

  5. #5
    Join Date
    4th Jun 2010
    Location
    Coffs Harbour
    Posts
    86

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    I'm still waiting for my decpticlones. Guess I'll ask em for a refund and buy em somewhere else. Only really need Wingspan.

  6. #6
    Join Date
    11th Dec 2012
    Location
    Perth
    Posts
    2,930

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    Kind of annoying that they have done away with the option of adding new orders to existing unfulfilled preorders to save on postage costs. Every order I do now charges $15 which now makes their good prices not so good now.

  7. #7
    Join Date
    27th Dec 2007
    Location
    Sydney NSW
    Posts
    37,780

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    Quote Originally Posted by mharry View Post
    I'm still waiting for my decpticlones. Guess I'll ask em for a refund and buy em somewhere else. Only really need Wingspan.
    The Amazon seller that I showed to FatalityPitt has 6 LG61s left and well within RRP.

  8. #8
    Join Date
    4th Jun 2010
    Location
    Canberra
    Posts
    414

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    My throne shipped yesterday, so... only a couple of days past the "please don't cancel your order, we're just about to ship it, honest" date I was given.

    I don't think I'll be preordering from them again, but I've had many, many excellent experiences with in-stock items on ebay so I don't, like, hate them.

  9. #9
    Join Date
    10th May 2008
    Location
    WA
    Posts
    1,388

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    Quote Originally Posted by GoktimusPrime View Post
    Whether you want to keep waiting for TLTC to deliver after that or cancel your preorder is up to you, but given that my pre-order was just spontaneously cancelled on me without request, I wouldn't solely rely on them.
    I have a feeling that your cancellation without request is based on your constant online criticism on their lack of delivery and exceeding their product ETAs, Gok.
    It's good for potential consumers to be aware though.

  10. #10
    Join Date
    12th Jun 2011
    Location
    Gladstone
    Posts
    6,558

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    Well I've given up on TLTC at this point. They have not replied to me in about a week. I've been trying to sort everything out with them, but when they won't reply it's rather difficult.

    I've filed a dispute for all my outstanding orders since they are not willing to work this out.

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