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Thread: Premium Collectables (PC) not refunding? - help is here for doing charge-backs

  1. #2831
    Join Date
    21st May 2015
    Location
    Launceston
    Posts
    903

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    Quote Originally Posted by Krayt View Post
    Trypticon first batch Hasbro was back in July

    And looks like MP-38 has started shipping
    Hmm could of sworn sept has always been the eta for hasbro trypticon for pc? I’d email but we know how that goes and didn’t order mp-38 so no concern there.

  2. #2832
    Join Date
    2nd May 2017
    Location
    Brisbane
    Posts
    90

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    Quote Originally Posted by ZoonMaster5000 View Post
    Hmm could of sworn sept has always been the eta for hasbro trypticon for pc? I’d email but we know how that goes and didn’t order mp-38 so no concern there.
    The original ETA was September. In the latest Order updates post it states that the first lots are due in on the 25th of October. This is my last item I ordered from PC and have started my "asking for ETA" email with I follow up with the "cancel my order and requesting a refund" email in a couple of weeks to add as evidence for my chargeback which I should have lodged by the end of the month.

  3. #2833
    Join Date
    26th May 2010
    Location
    Perth
    Posts
    1,337

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    Well I've been convinced to wait no longer and have sent an email to PC requesting a refund on my order ASAP and a response by this Friday. I'm not expecting anything, but at least I can go down the charge back process with my bank.

    Thanks everyone. It's such a shame that there's a few dodgy operators out there. PC had so much potential, but they've really shot themselves in the foot.

  4. #2834
    Join Date
    20th Apr 2017
    Location
    Brisbane
    Posts
    83

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    PC is once again offering "buy now, pay later" via Oxipay. Trouble is, I doubt the "later" will be as late as they ship.

  5. #2835
    Join Date
    2nd May 2017
    Location
    Brisbane
    Posts
    90

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    Quote Originally Posted by Danguard Ace View Post
    PC is once again offering "buy now, pay later" via Oxipay. Trouble is, I doubt the "later" will be as late as they ship.
    I wounder if these guys will be as generous as ZipPay and give you your money back if you never receive your orders.

  6. #2836
    Join Date
    28th Dec 2007
    Location
    Sunshine Coast
    Posts
    7,928

  7. #2837
    Join Date
    21st May 2015
    Location
    Launceston
    Posts
    903

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    Quote Originally Posted by jaydisc View Post
    Someone should write Oxipay.
    I think someone already has.

  8. #2838
    Join Date
    20th Apr 2017
    Location
    Brisbane
    Posts
    83

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    Oxipay now live, PC offering 30% off this weekend to celebrate. Once again I can't see how 30% off their already-rock-bottom prices (at least for Hot Toys) is sustainable.

    From the Oxipay website:

    Who do I contact about refunds?
    You will need to contact the retailer who will handle refunds in accordance with their policy. If a refund is required in accordance with the retailer’s policy or by law, and we are told by the retailer to do so, we’ll refund what you’ve paid us and cancel any future payments. If you have problems with a retailer about a refund or anything else contact us via our support page or call us on 1800 895 791. We’re here to help you.

  9. #2839
    Join Date
    19th Oct 2014
    Location
    Melbourne
    Posts
    1,764

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    firing off chargeback claims today with ANZ & Woolworths money.
    Got my ZipPay refund yesterday less than 24 hours after my initial report

  10. #2840
    Join Date
    21st Jul 2014
    Location
    Sydney
    Posts
    2,532

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    Quote Originally Posted by Raider View Post
    Just a small update. We have around 20 people from NSW and 4 from interstate seriously interested. I will expand the claim nationally if we have over 20 people from interstate interested and people are will to put in $50 each to cover court filing fees.

    Not too late to join up people!
    A big thanks to those who have supplied me with the information I need for them for the claim. I have just sent another group email. If you have given me your email address and not received the email I just sent then please let me know.

    I am finalising a demand letter so it is not too late yet if you still want to join. Wednesday this week is the cut off so send me your email address and I will give you the details.

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