If thats a deal breaker dont use them, vote with your wallet, quite simple really. I am not sure why some people are comparing "other" Singapore stores that didn't raise the shipping prices but NOT order from them? Is kind of silly. They broke your package raise a ticket with them and see what they can do.
Are you presuming I ordered my arcee after they hiked their prices? I ordered before the price hike and there was no way out. The other sg stores charge in USD so their items are relatively more expensive.
?Raise a ticket? yeah I guess me contacting them from all avenues doesn?t count as raising a ticket eh?
Back on topic, OMP Replied and are gonna speak with the packaging team before getting back to me. They don?t work wednesdays apparently
Nah, was more to the other poster who made a remark about another retailer in Singapore.
I figure either the other retailer didn't have the item hence the whine about it, otherwise it was what it is. If shipping price was a deal breaker you look elsewhere.
Omp offered $40 compensation lol. I rejected. 6 boxes out of 7 damaged and 3 FUBAR?d and the others have rips in the boxes lol.
Apparently the warehouse knowingly shipped them damaged. According to their protocol they usually ask if it?s ok to accept damaged boxes...I defo would have declined!
They have asked for more to cover the increased shipping on a few of my orders now. Had to pay 14sgd more for my ER Wave 3 Deluxes once they were in stock.