ohmyprimus feedback

[Tranceblade]

So can someone explain the DHL price increases to me? I don't really understand what's actually going on with that.

Just looking at the sell post Nalops has for his Volcanicus set.

God Neptune cost me S$265 (240+25) posted.
Volcanicus I've paid S$210, with $35 shipping. With Nalops' post in mind , I had another look at the expected postage now - does OMP seriously expect me to pay an additional S$39 without communicating the fact?

[G1Optimal]

The dhl price increases could be due to higher demand for their services

[Tranceblade]

I understand that.
However DHL themselves even said "Rate increase of 4.9%, effective 1 January, 2021"
https://www.dhl.com/sg-en/home/press...-for-2021.html

[Krayt]

Yeah I don’t understand either... I get 3 day DHL service from another SG retailer without a noticeable increase from last year...

And OMP doesn’t use that fast service :-(

[SMHFConvoy]

With people in Sydney receiving their G2 Sandstorms, I queried OMP to see what was happening with my order as I hadn't received a shipping notice. They finally got back to me on Friday and it seems that the order I placed in August was overlooked!


Awesome first impression and now they're checking to see if there's any stock left.

Great job OMP, well done.

So I received Sandstorm in January and a week later I received a second Sandstorm from them, contacted them requesting an invoice (I could sell it or keep it rather than pay to return it) no response. I get that it's their mistake but I'm happy to sort it out.

[1AZRAEL1]

So I received Sandstorm in January and a week later I received a second Sandstorm from them, contacted them requesting an invoice (I could sell it or keep it rather than pay to return it) no response. I get that it's their mistake but I'm happy to sort it out.

If you wanna move on that extra one, I'd be keen to buy it.

I've had similar things happen with other retailers before.

[VERT]

Your lucky. I'm still waiting for mine from them. They don't like answering my emails.

[SMHFConvoy]

If you wanna move on that extra one, I'd be keen to buy it.

I've had similar things happen with other retailers before.

Did they ever get back to you?

[1AZRAEL1]

Did they ever get back to you?

It wasn't OMP, can't honestly remember who it was either. But yea I did have them reply and I ended up paying for the extra figure and offloaded to someone at cost.

[Krayt]

Your lucky. I'm still waiting for mine from them. They don't like answering my emails.

Did you messenger them? they always answer