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Thread: ohmyprimus feedback

  1. #221
    Join Date
    1st Oct 2018
    Location
    Brisbane
    Posts
    848

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    I want to support these guys because they've generally been good to me but it's getting harder especially now that they're shipping prices have gone up. Almost definitely not their fault since I'm sure it's more expensive sending items out in Covid times but does sting.

    Wanted to get the Liger Zero reissue through them but shipping is $42 for it!

  2. #222
    Join Date
    7th Oct 2015
    Location
    Perth
    Posts
    1,158

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    My MPM Ratchet arrived, so another completed transaction.
    This was the timeline for those wondering:

    14 Dec: Email notification of Ratchet in stock, with payment request (paid immediately).
    24 Dec: Australia Post advised of shipping information received.
    29 Dec: Email notification from OMP that Ratchet had shipped with DHL tracking provided. A check on the DHL website shows Ratchet being processed between 16 and 24 December.
    12 Jan 21: Ratchet arrives on my doorstep.

    So there?s clearly a gap in the chain of advice after payment. A wait of nearly two weeks to advise of shipment which had occurred days earlier. For me personally I?m not bothered as OMP has always come through with the goods. But I accept this is an area which could be improved.

  3. #223
    Join Date
    27th Jun 2008
    Location
    Melbourne
    Posts
    2,084

    Default

    Quote Originally Posted by nalops View Post
    I want to support these guys because they've generally been good to me but it's getting harder especially now that they're shipping prices have gone up. Almost definitely not their fault since I'm sure it's more expensive sending items out in Covid times but does sting.

    Wanted to get the Liger Zero reissue through them but shipping is $42 for it!
    DHL publishes their price increase... and it's not as much as OMP has increased.

    And I get Express DHL from other Singapore stores (here in 3 - 4 days) for the same as the month or so DHL version OMP uses... somethings up there

  4. #224
    Join Date
    26th Apr 2009
    Location
    Paasu
    Posts
    1,233

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    Quote Originally Posted by Krayt View Post
    DHL publishes their price increase... and it's not as much as OMP has increased.

    And I get Express DHL from other Singapore stores (here in 3 - 4 days) for the same as the month or so DHL version OMP uses... somethings up there
    yea. dhl says 4.9% increase for singapore, OMP increased theirs more than 100%? (can't remember exactly but $52 shipping for 1 thundercracker or starscream seems wayy more than before).

    I wonder if they will explore other shipping avenues other than DHL.

  5. #225
    Join Date
    14th Oct 2012
    Location
    Sydney
    Posts
    311

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    Agree. OMP was my go to store because of cheap DHL e-commerce shipping rates but the price increase for the same slow service is unjustified. It takes almost an entire month to receive an item from them.

    Honestly out of options. I don?t know who to order from now.

  6. #226
    Join Date
    24th May 2018
    Location
    Adelaide
    Posts
    118

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    Between this and Hasbro muscling them out of stock, unless it's something I can guarantee like ordering Takara exclusives early, I'm getting some bad TLTC vibes right now.

  7. #227
    Join Date
    29th Dec 2007
    Location
    Sydney
    Posts
    1,483

    Default

    Remember people the precutions taken and delays due to the virus is not helping the transit speed of thing so it may not be there fault

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