TBH I kinda feel personally attacked each time I see a well packed post from other tbi customers, they kicked me while I was already down with a craptastic auspost bag ship and damaged boxes and won't even own up to it.
Rank 3 - Basic Member
TBH I kinda feel personally attacked each time I see a well packed post from other tbi customers, they kicked me while I was already down with a craptastic auspost bag ship and damaged boxes and won't even own up to it.
Rank 10 - Admin
(2 day time out)
Rank 3 - Basic Member
Has anyone received anything lately?
Did anyone else order the Metal Build Eva-02?
Rank 3 - Basic Member
No word them in a month, said they would look into the damaged box of my dairugger, all lies.
Zero confidence, zero communication.
Rank 6 - Dedicated Member
***PLEASE DO NOT DELETE THIS POST AND IF SO, PLEASE AT LEAST DO ME THE COURTESY OF SENDING A PM ***
I will no longer be posting in this thread (by request) unless:
(1) I receive refunds for MIA items from TBI (most of which ordered around Feb 2019)
or
(2) I receive the actual items, some of which were listed as "arrived" back in Nov 2019, but nothing had shipped and no refunds either as of 9th Feb 2020.
I will also use my various posts here as further proof of dates / non shipped items. Which is why I preferred to post at least once a month, to keep a running record of TBI not shipping items, that may be helpful to others seeking refunds also for their missing items.
I have created a Facebook Page where all are welcome to talk about their undelivered orders, no communication, or non refunds, that sort of thing. There will be no harrassment of any individuals etc, it's merely there to keep an open and honest record of the various issues with this business.
https://www.facebook.com/groups/536685143612487/
***PLEASE DO NOT DELETE THIS POST AND IF SO, PLEASE AT LEAST DO ME THE COURTESY OF SENDING A PM ***
Rank 8 - Deluxe Member
Amazing package arrived last week....
Cromar
Zetar
Lancer
Nightbird
Galactic Man
Jetfire
3 Pack Cassettes....
Sent an email asking what stuff from my orders (12 items over 8 orders) was in, emailed a reply next day saying they would box it all up, and sent a couple of days later.... 7/12 aint bad!
Rank 1 - New or Inactive
Over $1000 paid to these people and no product, no response to emails and no professionalism at all. They are obviously over.
Rank 8 - Deluxe Member
I haven't received a reply to my query, but I have received a shipping notice, which I guess is an answer in itself.
Rank 1 - New or Inactive
I cannot for the life of me understand why you would not communicate with your customers. Picking choosing who gets replied to. Ironically I paid more to use these guys because I wanted to support a local business. It was a conscious decision to not go straight to the overseas sites. Lesson learnt.
Rank 6 - Dedicated Member
I wouldn?t say it is, if you put a query through they should answer it full stop. It?s proper business etiquetteOriginally Posted by snaketales
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