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  1. #1
    Join Date
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    Quote Originally Posted by Omega Metro View Post
    I even ‘shipped my Loot Crate’ last week and still no shipping email. They really need to work on their shipping policy as they don’t do what they state.
    There is a post on fb explaining their recent absence.

  2. #2
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    We are responding to emails when we can, our baby boy has come down with a bad viral chest infection earlier this week; we’ve been busy at the hospital and doctors. His well-being comes first.

    Thanks for understanding.
    -Kylie
    Just fyi

  3. #3
    drifand is offline Rank 6 - Dedicated Member
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    Quote Originally Posted by 1AZRAEL1 View Post
    Just fyi
    Don’t you think they should have sent a courtesy email to all?
    FYI not everyone comes on octa to check updates.
    Well is how they run it.

  4. #4
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    Quote Originally Posted by drifand View Post
    Don’t you think they should have sent a courtesy email to all?
    FYI not everyone comes on octa to check updates.
    Well is how they run it.
    I think they have more important things on their mind at the moment...

  5. #5
    drifand is offline Rank 6 - Dedicated Member
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    Quote Originally Posted by Raider View Post
    I think they have more important things on their mind at the moment...
    I don’t disagree, still?
    Like would you know?

    Any form of business would have just sent a quick email. I don’t think that’s over the top.

    In fact if that’s the reply he got then is understandable other people are questioning and it would take like 5 minutes tops to send an email to your business group.

  6. #6
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    It was from the Facebook post, not a reply I got. A quick Facebook post is quicker than to send an email out to every single customer. Just saying.

  7. #7
    drifand is offline Rank 6 - Dedicated Member
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    Quote Originally Posted by 1AZRAEL1 View Post
    It was from the Facebook post, not a reply I got. A quick Facebook post is quicker than to send an email out to every single customer. Just saying.
    Is not the main business form of communication as you see Goki has been asking.

    Please try and understand the normal.

    I don’t post on Facebook saying I am not coming to work. That’s my point I am getting at. What next? Tweeter or snap chat? Again what is 5 minutes of a quick write up and send to all? Am I wrong? I mean you are assuming people have Facebook accounts etc but the main business goes by email for notifications etc.

    I am only being realistic, again this is their business and how they want to run it.
    You have people got tired of waiting for replies. That’s all I am pointing out. And I am saying is all avoidable.

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