And again not everyone comes to octa.

Mate either you are just being very ignorant that the business runs by email as the main source of communication and not by Facebook because I am not going to beat a dead horse around this subject. Does it says that on their website? We communicate with Facebook only?

“There are numerous ways to get into contact with us, we are active on Facebook, Twitter, Instagram and of course email.”

I am done. Is just simple feedback here. You need to cover all grounds.