Rank 6 - Dedicated Member
I contacted them two weeks back about MP BW Megatron Stuart replied and said they had started to arrive but a few boxes have some damage, but the figures themselves are unharmed. I'm not a MISB collector so he said he'd send mine asap but have not heard back since.
Not worried at all, it'll come eventually.
Rank 6 - Dedicated Member
And MP Beast Wars Megatron on the way!
Rank 8 - Deluxe Member
Do you get a shipping confirmation when they post your order? Mine was meant to ship last week but it still shows as unfulfilled on my order summary.
Rank 6 - Dedicated Member
Yes, you should get a shipping update email and a Sendle email (if you used Sendle). Also keep track of the items that are stated as ‘Fullfilled’ as its sometimes not the case.Originally Posted by DaptoDog
Rank 8 - Deluxe Member
Thanks I thought so. Guess I'll try contacting them AGAIN.
Rank 6 - Dedicated Member
Can you let me know if you receive a reply? I?m starting to get the feeling they are ignoring me on purpose.
Rank 8 - Deluxe Member
Have you guys tried messaging their FB group (TBI's Customer HQ)? They are really active in responding on there.
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