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  1. #1
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    Quote Originally Posted by gamblor916 View Post
    Result! So the way to get your stuff is by threatening them.
    Sad really isn't it But I have gone down the Humm/Oxipay path now too. I just want closure.

  2. #2
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    Yeah. it's not ideal, but I'm running out of options. Oxipay is a soft option compared to a credit card reverse-chargeback as they (Oxipay) would also be fined if Mastercard ruled in my favor.

    No word from Sendle yet, but it's only 10.30 AM.

    Fair Trades can be good, but they often take around two weeks for a standard reply.

    EDIT: The tracking number is active.
    Last edited by Tober; 3rd September 2019 at 03:02 PM.
    Which brings us to where we are today...



  3. #3
    XMan's Avatar
    XMan is offline Rank 6 - Dedicated Member
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    Pretty shiity its come to that. I got my last figure, MP BW Megatron not long ago and won't be making another order.

  4. #4
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    Humm/Oxipay sent me an email yesterday to say that TBI had made an 'adjustment'; when I logged onto my account the Status for my order had changed to Refunded

    Thats 2 for 2 preorders from Aussie online retaillers I've been burnt by. When (or should i say 'if' considering the situation) the money comes, I'll probably redirect it elsewhere.

  5. #5
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    Quote Originally Posted by TaZZerath View Post
    When (or should i say 'if' considering the situation) the money comes, I'll probably redirect it elsewhere.
    Don't stress, you'll get your money back, I received the same treatment. Thank your lucky stars you can move on now and not have to chase them up anymore.
    Looking to buy lucky draw Armada Prime and Diaclone Marlboor Wheeljack.

  6. #6
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    Quote Originally Posted by Tha_Phantom View Post
    Don't stress, you'll get your money back, I received the same treatment. Thank your lucky stars you can move on now and not have to chase them up anymore.
    Well after querying the fact I'd had two separate transactions with them via email I received confirmation that afternoon they were refunding everything.

    What baffles me is the fact that they responded to this message so quickly when my close to two dozen emails previously (and I wish I was joking) were met with stony silence...

    Once the money's back, the chapter will be closed and my quest for finding a good online store for my mini-hobby continues after Zero-From-Two attempts.

  7. #7
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    Hardly an ideal outcome, but at least you have closure and your money back. Sugar for the pill.

    My two orders arrived today with no drama, so I'm also able to move on.
    Which brings us to where we are today...



  8. #8
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    Quote Originally Posted by TaZZerath View Post
    Humm/Oxipay sent me an email yesterday to say that TBI had made an 'adjustment'; when I logged onto my account the Status for my order had changed to Refunded
    Hey TaZZerath how long did it take for Humm to get back to you?

  9. #9
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    Quote Originally Posted by ZoonMaster5000 View Post
    Hey TaZZerath how long did it take for Humm to get back to you?
    24 hours. It was super quick. I'm very impressed by their dispute resolution speed.

  10. #10
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    I need to do the same with Afterpay. But according to their terms and conditions, it’s not their problem.

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