I've lodged a dispute with Humm. whilst I haven't been waiting as long for my item as others, I find their blas? approach to customer service to be disturbing. I pre-ordered New Age Megs (limited Edition) paid in full via Humm. Apparently it has been delayed, although other Australian online retailers have had the item since Late September. It took a while to receive a response from Stuart, who I must say is quite arrogant considering the negative feedback their poor excuse for a business has received as of late. I have requested a refund on multiple occasions, he has blatantly refused referring to their Terms and Conditions which they mistakenly believe override Australian consumer law. Apparently the item is stuck in customs since 19 November, their site still states it is en-route. They seem to be full of the same excuses in their play book. I would rather my hard earned money not line their pockets and refunded back in mine. I believe in giving everyone a go, however from what I have witnessed and read, I would not waste my money on Toybot Importz. They seem to have their staunch supporters though.