Toybot Importz feedback

[Mikael]

I would say start it. Charge backs take a while (2-3 weeks).

You can always cancel it if you do get a response which i doubt.

Couldn't agree more with this ^. The fact is, if you haven't been able to get in contact with them for orders placed a year or two or more ago, and they are still updating social media then it doesn't look good.
The lesson here is that reviewers may be well supplied and stocked, it doesn't necessarily reflect the reality of the situation.
Excuses and ETA changes, well let's just say we've seen it all before.

[ozlee]

By deadline do you mean TBI's deadline to respond to the disputes, delivery dates that need to pass, or something else?
Not sure if this is applicable in your case but it might be worth trying, you could send a screenshot to the banks showing that the response to the chargeback was to cancel all orders without refunding.
If they are still waiting for a response from TBI it may may speed up processing for any pending disputes, and it should allow you to start disputes on any items whose delivery dates haven't passed yet.

Delivery dates. But you are right, not much point waiting. I have initiated another couple of chargebacks - let's see given that the ETAs are next month.
Actually, I thought my chargebacks were successful but they are still under investigation by my CC provider - they've just credited my money back while they are investigating. Fingers crossed!

[Batfan007]

Yep.

I've Been through this same non-dlievery year in advance pre-order nonsense with ............... Little Toy Company.............PC........and now TBI.

The Trifecta.

[yoshi594]

no January update it seems

[Batfan007]

Not unless you count the "thanks TBI" posts on their own FB page. Seems cherry picked as nothing else appears there anymore, just a random single items that somebody got somewhere. Still leaving hundreds of other items unaccounted for.

UDATE: 17th Jan / 2020 - Nothing delivered, no notifications of anything posted.

*Sorry* if this is boring /repetetive to read but I like to be consistent and I know ultimately it's all evidence that others can see in this thread for non-delivery of items and their decline of service etc.

[Tha_Phantom]

Not unless you count the "thanks TBI" posts on their own FB page. Seems cherry picked as nothing else appears there anymore, just a random single items that somebody got somewhere. Still leaving hundreds of other items unaccounted for.

The posts here and the comments on their page tell two very different stories.

[Akky82]

The posts here and the comments on their page tell two very different stories.

It's just like with PC, people who were known to post on twitter or somewhere would receive small orders of like GIJoe or something and post to keep up the illusion.

I tested my luck with their ebay and bought something, no issues at all, but wouldn't use their site, and def wouldnt preorder.

[drunkm0nk]

It's just like with PC, people who were known to post on twitter or somewhere would receive small orders of like GIJoe or something and post to keep up the illusion.

I tested my luck with their ebay and bought something, no issues at all, but wouldn't use their site, and def wouldnt preorder.

But they have 15% sale on at the moment.. and FREE SHIPPING!! (sarcasm) which includes pre orders. I don't understand how they include a discount on pre orders when they themsleves have said that pre ordering keeps the price at the lowest.

[Omega Metro]

The posts here and the comments on their page tell two very different stories.

Because they delete all the bad comments.

[Tha_Phantom]

Because they delete all the bad comments.

Or they block customers from the page before they have a chance to say anything, like in my case.