Quote Originally Posted by DarkHyren View Post
By deadline do you mean TBI's deadline to respond to the disputes, delivery dates that need to pass, or something else?
Not sure if this is applicable in your case but it might be worth trying, you could send a screenshot to the banks showing that the response to the chargeback was to cancel all orders without refunding.
If they are still waiting for a response from TBI it may may speed up processing for any pending disputes, and it should allow you to start disputes on any items whose delivery dates haven't passed yet.
Delivery dates. But you are right, not much point waiting. I have initiated another couple of chargebacks - let's see given that the ETAs are next month.
Actually, I thought my chargebacks were successful but they are still under investigation by my CC provider - they've just credited my money back while they are investigating. Fingers crossed!