Toybot Importz feedback

[jaydisc]

So anyone who hasn’t had a negative experience with the company is either in their pocket or a crony eh?

I've tried combing Twitter and Facebook to find success stories from people that aren't friends, but I can't. That doesn't mean they don't exist. I just haven't seen any in a loooong time.

Neither is having your own Aussie-based Transformers sales webpage and not stating it openly to new members in this thread so they know that impartiality may be compromised as less business for TBI may equate to more sales for you.

I’m sure you genuinely are impartial and there’s nothing wrong with this but hey, just sayin...

1. Firstly, it is in large red type at the bottom of every one my posts.
2. Secondly, my website is more akin to a sales thread here than a business. I just happen to have the programming chops to turn my sales threads into an automated website. Virtually everything is a mere quantity of 1. A reseller / business / competitor I am not.

I wouldn't attribute intent to the post.

You don't think "#iBuyFromTBI" shows intent? OK.

Even so, I get it... if I was in the same boat, I too, would be trusting and supporting my friends. But I'm curious at what point do these friends take on board the sheer scale of legitimate grievances against this company, and consider that they might be (unwitting) accomplices in all of this? You can't seriously believe that every single "whiner" is just an impatient collector? That would be a mathmatically challenged opinion.

So it would be nice to come to this thread and read actual feedback based on experience, instead of all this paranoid BS

Sure... here's some feedback from experience:

History has a funny way of repeating itself. TBI was a business that had great prices and great support. Then, things started slipping. Then, there was a loyalty program. Then, the 20% off sales were extended to pre-orders. Then there was hashtag for "everyone" (i.e. friends) to promote their packages on TBI. The sequence of events is sadly identical.

This week, my disputes for ~ $1,000 with my credit card companies finalised, and I have now gotten that money back (with interest!). My attempts to contact them before disputing were thorough. I can still see my pending posts at Facebook. There was not even as much as a response to the disputes put forth by my bank. No self-defence. No offers of rectification. Nothing. Zip. Zilch. Nada. That does not seem like the behaviour of an honest company to me.

As such…

As I did with Premium Collectables, I am happy to offer advice and assistance to anyone wanting to down the same route.

I understand that the dispute process might seem daunting, but it really isn't, and I'm happy to help anyone I can. I am making myself freely available to assist anyone in either understanding these processes, knowing where they stand, or in doing what is required to do to achieve a successful chargeback. If you'd prefer to not ask publicly here in the thread, my DMs are open, and I am very happy to keep things confidential.

Too many of us have given the benefit of the doubt for too long. Put the burden back where it should be. This company took your money. The burden is now on them.

And don't be put off by their Ts and Cs. It does not trump consumer law, or more importantly, the Ts and Cs they signed when accepting credit card payments.