Toybot Importz feedback

[Batfan007]

***PLEASE DO NOT DELETE THIS POST AND IF SO, PLEASE AT LEAST DO ME THE COURTESY OF SENDING A PM ***

I will no longer be posting in this thread (by request) unless:

(1) I receive refunds for MIA items from TBI (most of which ordered around Feb 2019)
or
(2) I receive the actual items, some of which were listed as "arrived" back in Nov 2019, but nothing had shipped and no refunds either as of 9th Feb 2020.

I will also use my various posts here as further proof of dates / non shipped items. Which is why I preferred to post at least once a month, to keep a running record of TBI not shipping items, that may be helpful to others seeking refunds also for their missing items.

I have created a Facebook Page where all are welcome to talk about their undelivered orders, no communication, or non refunds, that sort of thing. There will be no harrassment of any individuals etc, it's merely there to keep an open and honest record of the various issues with this business.
https://www.facebook.com/groups/536685143612487/


***PLEASE DO NOT DELETE THIS POST AND IF SO, PLEASE AT LEAST DO ME THE COURTESY OF SENDING A PM ***

[Krayt]

Amazing package arrived last week....

Cromar
Zetar
Lancer
Nightbird
Galactic Man
Jetfire
3 Pack Cassettes....

Sent an email asking what stuff from my orders (12 items over 8 orders) was in, emailed a reply next day saying they would box it all up, and sent a couple of days later.... 7/12 aint bad!

[Tomahawk]

Over $1000 paid to these people and no product, no response to emails and no professionalism at all. They are obviously over.

[snaketales]

I haven't received a reply to my query, but I have received a shipping notice, which I guess is an answer in itself.

[Tomahawk]

I cannot for the life of me understand why you would not communicate with your customers. Picking choosing who gets replied to. Ironically I paid more to use these guys because I wanted to support a local business. It was a conscious decision to not go straight to the overseas sites. Lesson learnt.

[ZoonMaster5000]

I haven't received a reply to my query, but I have received a shipping notice, which I guess is an answer in itself.

I wouldn?t say it is, if you put a query through they should answer it full stop. It?s proper business etiquette

[Krayt]

TBI Have just put out an update about the update.... which will be out be Sunday after COVID-19 made it obsolete.... but basically getting stuff from Asia is delayed. But the real information was in how they ship. after previous issues, they batch ship in $1000 lots. So basically like 2 new MP primes at a time... 2 BW MP Megs at a time... 4 omegas.... etc etc.... so maybe people can take this and realise why getting larger items out is taking them longer than people want

[Tomahawk]

Where is this update/excuse/bs?
Do they send updates by Australia post? Coz they should just use the email provided by their customers or respond to their customers and save the Australia Post for actually shipping the items that have been ordered.
It really is beyond ridiculous.

[deez]

Bull, China stopped shipping end of Jan, most the stuff was due to arrive middle of Dec/early Jan, where is the items that they have said arrived and pre-orders shipping?

WTF did they do the whole month of January? Looks like more and more lies to me.