Toybot Importz feedback

[deez]

Got my final refund finally (mp Lio convoy) only took 4 more months after they pushed back the date...please avoid this business.

[calubin_175]

So are a bunch of orders from last year considered as scam transactions now? Did the Department of Fair Trading assist in processing any refunds?

[jaydisc]

Yes, the office of Fair Trading appears to hav been instrumental in forcing TBI to provide refunds in some cases.

Did you pay via a credit card? Did you fund your PayPal transactions with a credit card? If so, contact your bank.

If not, contact Queensland Police and the Queensland Office of Fair Trading.

If you need supporting information, ask here, or there is also a group on Facebook dedicated to helping people get their money back.

[calubin_175]

Yes, the office of Fair Trading appears to hav been instrumental in forcing TBI to provide refunds in some cases.

Did you pay via a credit card? Did you fund your PayPal transactions with a credit card? If so, contact your bank.

If not, contact Queensland Police and the Queensland Office of Fair Trading.

If you need supporting information, ask here, or there is also a group on Facebook dedicated to helping people get their money back.

Thanks, my brother was the one who needed help with a Bandai figure.

[Sol_Bad]

Has anyone ordered in stock items with this guy? Is it safe to order them or nah?

[nalops]

Has anyone ordered in stock items with this guy? Is it safe to order them or nah?

I did in May. Got the items delivered to my friend in about a week. Not sure how it'd be now though.

[ChlorHex]

Has anyone ordered in stock items with this guy? Is it safe to order them or nah?

I had to politely remind them to ship my in-stock purchases previously as they'd forgotten.
This was a while back and i no longer shop with them as i was honestly rather appalled by their lack of care and lack of response given to buyers who have preordered and paid for their items but did not receive them - this was all openly shared in their own exclusive Facebook group.
I don't believe that consumers should beg and grovel for items that they have already paid for - this is unethical and disrespectful.
They don't have the best prices anyway.

I would recommend Ohmyprimus.com for their reliability, pricing, communication, packaging and follow-up.
They have a wider selection on top of the above great service and are big time sellers who will deliver on what you paid for AND they respect their customers.

[Sol_Bad]

Thanks for the replies fellas, I was looking at some none Transformers items that I was interested in. Sounds like it's best to avoid them.