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Thread: UK Definitive Comic collection from Hachette now in Australia

  1. #581
    Join Date
    18th Jan 2008
    Location
    Feral-ham WA
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    2,726

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    Picked up 83 and 84 today so now I'm a week behind again from Griffin again........oh well

    I still havent gone through the list of payments yet but these latest volumes were charged on the 7th January so it doesnt explain why I was double charged of the 16th December and they are the only ones I can see just quickly.

    Valkyrie's SDF:
    Transformer grails: MIB Minerva(the dream is OVER!!!! ), MIB Kiss Player Atariscream, MIB Kiss Player Sparkabots, Kiss Player Manga.

  2. #582
    Join Date
    24th May 2007
    Location
    Brisbane
    Posts
    35,633

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    Picked up from the mailbox today, 86 and 87, which are volume 92 and 83...




  3. #583
    Join Date
    26th Apr 2015
    Location
    Melbourne
    Posts
    833

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    I found volume 6 in a box (no idea where i got it) would anyone want it to complete their set?
    Buy my stuff i have unicron to pay for...Paid for unicron now im broke
    Sales thread: http://www.otca.com.au/boards/showth...s-Sales-thread

    If you don't want to buy something how about i paint a robot into another robot for you, now accepting commissions.
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    (I also offer repairs and other transformers related things like performing mods.)

  4. #584
    Join Date
    4th Jun 2016
    Location
    SPEARWOOD
    Posts
    715

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    Can anyone explain what's up with the customer service number (on the receipts that come with the books)
    Tried dialling it today to get a replacement for a book that arrived damaged last week (VOLUME#9 TOY SOLDIERS) wits it's spine partly detached.

    I dialled the number during normal business hours but it's not open and just goes to voicemail, have they abandoned it? Is there another number I should dial?

    One I have from the receipt is (02) 8378 7931

    Thanks guys for any info/suggestions.

    I sent an email so hopefully they will read that.

  5. #585
    Join Date
    24th May 2007
    Location
    Brisbane
    Posts
    35,633

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    See the first post of this topic, as it was noticed some time ago that the phone number on their paperwork is not the correct number to use.

    You also need to be calling during UK business hours (also noted in the first post), because it is a phone number that redirects to their UK office.

  6. #586
    Join Date
    27th Dec 2007
    Location
    Chadstone, Vic
    Posts
    15,245

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    I emailed them about changing my mailing address today - got a response confirming it had been done within 40 mins!

  7. #587
    Join Date
    4th Jun 2016
    Location
    SPEARWOOD
    Posts
    715

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    Thanks, so they have no australian rep at all now? Last time I contacted them was months ago so it's news to me.

  8. #588
    Join Date
    27th Dec 2007
    Location
    Chadstone, Vic
    Posts
    15,245

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    Their customer service email response had a UK address at the bottom for their customer service centre

  9. #589
    Join Date
    24th Nov 2020
    Location
    Springwood NSW
    Posts
    6

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    I only collected the first 26. I only need Volumes 2,5 and 15. Can anyone help? Hachette have sold out.

  10. #590
    Join Date
    24th May 2007
    Location
    Brisbane
    Posts
    35,633

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    The next two volumes arrived, 88 and 89...




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