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Thread: UK Definitive Comic collection from Hachette now in Australia

  1. #511
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    18th Aug 2015
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    Adelaide
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    I was charged on the 25 and 29, and yeah I heard those issues as well. The two charges were for 67-69, couldnt get through to them until yesterday. Their page gives no indication of when to call and the closed message was telling me to call back during the period I was ringing?
    I think it was a bigger problem with Bissett but if I could see an exact rhythm to when they were charging me I wouldnt jump to 'accident'
    67 is still the latest I've had.

  2. #512
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    27th Dec 2007
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    Chadstone, Vic
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    Quote Originally Posted by Bumblebee2000 View Post
    I was charged on the 25 and 29, and yeah I heard those issues as well. The two charges were for 67-69, couldnt get through to them until yesterday. Their page gives no indication of when to call and the closed message was telling me to call back during the period I was ringing?
    My invoices say to phone between 6pm ACT to 12am ACT Monday to Friday - so from about half an hour's time from when I'm posting this at 6:30 ACT time

  3. #513
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    18th Aug 2015
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    I couldnt get through on Saturday and managed it on the Monday so I did guess that, but it will be the weekend that was the problem when I called back later on the Saturday. But I got the number off the website and no indication there so good to have it in the thread.
    I think those are close to what the closed message said but it was like 5:30pm- either 10 or 11pm ACT so probably throw a dart somewhere in-between the crossover

  4. #514
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    24th May 2007
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    Picked up issue 68 and 69 from the post office today (volumes 67 and 38).

  5. #515
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    27th Dec 2007
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    Picked up #66 and #67 today (but delivered on 5 June). No sign of double shipping despite the payments... I'm still to receive issue 58 and issue 60


    #56 Vol 41 Drift [received]
    #57 Vol 74 Transformers vs G.I. Joe, Part 2 [received]
    #58 Vol 47 International Incident [backorder]
    #59 Vol 05 The Smelting Pool [received]
    #60 Vol 54 A Better Tomorrow [backorder]
    #61 Vol 48 Revenge of the Decepticons [received]
    #62 Vol 15 Time Wars [backorder received]
    #63 Vol 58 Shockpoint [received]
    #64 Vol 80 Requiem of the Wreckers [received]
    #65 Vol 63 Elegant Chaos [received]
    #66 Vol 09 Toy Soliders [received]
    #67 Vol 78 New Cybertron [received]
    #68 Vol 67 Conquerors [in country but I'm one month behind]
    #69 Vol 38 Devastation [in country but I'm one month behind]

  6. #516
    Join Date
    24th May 2007
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    Brisbane
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    My two volumes from earlier this week...



    The set so far, with just 11 of the original series left...


    Quote Originally Posted by Paulbot View Post
    Picked up #66 and #67 today (but delivered on 5 June). No sign of double shipping despite the payments... I'm still to receive issue 58 and issue 60
    Have you tried calling them? I've never had any luck getting through, but I wouldn't want to see them skipping issues and not remembering to fulfil them, as it would ruin the whole point of this large, continuous collection.
    These would be a real bitch to have to chase up missing volumes from secondary sources like ebay, as you'd have to search the UK pages for them.


    That reminds me... I gotta somehow chase them up to update my credit card details, as the card they have on file finally expires next month. I certainly don't want to be taken off the subscription list and have to track down the final 29 issues myself... but I'm worried that it might happen, as they are so difficult to get into contact with, and even if I did, I won't trust that they'd be able to update my details.

  7. #517
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    27th Dec 2007
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    I’m going to call next week as I think I’ve been charged too much unless something turns up on Monday

  8. #518
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    24th May 2007
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    Only 2 weeks since the last ones came in, so I wonder if they are losing track of the weeks, or if they are trying to catch up a bit on the UK releases now that they are close to ending (again).




  9. #519
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    27th Dec 2007
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    They're not fast tracking me yet. About a month between deliveries and I got #68 and #69 yesterday, but another charge came in a few days ago (but after these two were shipped)

    #56 Vol 41 Drift [received]
    #57 Vol 74 Transformers vs G.I. Joe, Part 2 [received]
    #58 Vol 47 International Incident [backorder]
    #59 Vol 05 The Smelting Pool [received]
    #60 Vol 54 A Better Tomorrow [backorder]
    #61 Vol 48 Revenge of the Decepticons [received]
    #62 Vol 15 Time Wars [backorder received]
    #63 Vol 58 Shockpoint [received]
    #64 Vol 80 Requiem of the Wreckers [received]
    #65 Vol 63 Elegant Chaos [received]
    #66 Vol 09 Toy Soliders [received]
    #67 Vol 78 New Cybertron [received]
    #68 Vol 67 Conquerors [received]
    #69 Vol 38 Devastation [received]
    #70 Vol 57 Remain in Light [in country but I'm one month behind]
    #71 Vol 77 Disolution [in country but I'm one month behind]

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