Robotoyz.net

[Dangermot]

I emailed them and messaged them via Facebook to cancel a pre-order. A week later I've still heard nothing from them. Are they always this slack?

[Choos]

I have had 3 orders from this place and yes received all 3. 2 were preorders so I can't comment on the time it takes between them receiving and dispatching but one of my items is missing a knee, I have emailed and tried contacting them via FB Messenger but never receive a response.

I did order an in stock (Warehouse) item and it took 1.5 weeks before I received a tracking ID but that wasn't wasn't live/picked up for another 3 days and NOT sent through Sendle whom sure are slow but they were their listed as their couriers, in total it took over 3 weeks to receive an instock item from Sydney to Melbourne and I also reached out to them to ask if stickers/decals were included but just like the missing knee never received so much as a one word answer.

I wouldn't order through these people again.

[DINOBEAST]

I’ve been messaging them many times in many ways, like via their site and Facebook. I enquire about 2 orders and one was made in June 2021 and I still haven’t got any responses I’ve been messaging since the beginning of 2022.

[Dangermot]

I emailed them and messaged them via Facebook to cancel a pre-order. A week later I've still heard nothing from them. Are they always this slack?

Well I actually had 3 pre-orders (placed early 2022) that I had to unfortunately cancel. I sent multiple messages via email & FB. Did not get any sort of response. He even had the cheek to send me balance payment reminders when the pre-orders came in stock. Unfortunately I paid via Paypal and let the 6 month claim period expire, so no refunds. That's 3 lots of deposits gone.