Delayed Post

[Raptormesh]

I had an important parcel from Japan returned to the forwarder even though it was posted on the 26th of March. Happened the same to a few care packages sent by relatives there as well.

Now that EMS and airmail is out I hope the forwarder can send it via DHL and I get my refunds.

[popculturepooka]

Hobby search is beginning to annoy me.

So one of my items was "Return to sender" on the 14th. The other on around the 17th. I emailed for an update, not even requesting a refund, just a "So what happens now?" question.

I got this reply on the 22nd (Ugly formatting and question marks were part of the actual email)

First? of? all,? please? allow? us? to? apologize? for? keeping? you? waiting.
Due? to? the? Covid-19? outbreak? and? Tokyo's? declaration? for? state? of? emergency,?
Hobby? Search? has? been? running? on? reduced? staff? and? are? unfortunately?
unable? to? perform? to? our? standard? level.

Regarding? the? shipping? situation,? we? have? confirmed? that? all? our
packages? returned? from? Tokyo? International? post? office? are?
on? hold? with? our? local? post? office,? as? there? are? several? thousand? packages?
there? and? we? physically? cannot? have? these? returned? to? us.?

So? we? are? asking? them? to? list? up? all? the? packages? they? have? of? ours,?
and? we? plan? to? inform? customers? of? their? package? situation.

Due? to? such? situation,? we? are? not? able? to? ask? them? to? return?
just? a? specific? package? to? us? at? the? moment.
We? hope? you? can? wait? until? we? are? able? to? send? the? notification?
to? all? the? customers? at? once.

We? greatly? appreciate? your? understanding? and? patience? while? we?
do? our? best? to? sort? the? situation,? thank? you? very? much? in? advance.