Delayed Post

[VERT]

Still waiting on an order from popculture collectibles was due to arrive on Monday the 27/4/20 Got as far as Sydney and stopped.

[XMan]

Yep paid Express Post from Popculture Thursday... Now Wednesday last update/scan Monday morning.

[DELTAprime]

Interesting response PC Case Gear got out of Australia Post. Looks like Australia Post is deliberately not scanning items which might explain why we are not seeing movement on parcels.

https://www.pccasegear.com/covid

Please see below the latest update provided to us by Australia Post on April 17:

Call Centre: "We recognise that the call centre has not been providing accurate information to your consumers when they contact us. Lack of scanning combined with a call centre script based on regular processing has resulted in some confusion. Call Centre scripts have now been updated to reflect the fact that a lack of scanning does not mean that we have not received the article. We are advising that it is in transit with a delay."

Scanning: "We are prioritising the movement of freight over scanning as this can cause further delays. We are placing a number of articles straight on trucks to go interstate so we may not see scans until the last mile delivery point. We are also starting to transport some VIC freight interstate to process as we are seeing delays in processing in VIC so you may see some unusual scan events. Please be assured this is expected in these unprecedented times."

"I understand the lack of scan events causes frustration for you and your customers but delivering as soon as possible remains the priority to prevent further delays. Please be assured, although we may not have seen scan events yet, these articles are in transit. While exact timeframes for delivery cannot be provided due to the variance in different localities our standard parcel post network is currently operating at a 75% delivered on time rate and we are seeing significant delays into SA, WA and the NT. Our Express Post network is operating at a 82% delivered on time rate and we are seeing delays into SA, NT and the ACT. Our items which have been delivered are up 30% week on week at the moment so we are doing everything we can to clear any backlogs. The most up to date delivery information can be found on our website here."

"We are also prioritising services deemed essential by the Federal Government such as Medical supplies and pharmaceuticals so there may be further delays as a result of this. We have also introduced social distancing measures into our facilities which impacting Australia Post’s ability to process freight as timely as we would normally see."

[Seraphim Prime]

My OMP shipment (W3 Seacons) got delivered to my parcel locker in North Sydney yesterday and I intend to pick up tonight.

I assume others should be coming through within the next few days depending on distance

[DaptoDog]

My OMP shipment (W3 Seacons) got delivered to my parcel locker in North Sydney yesterday and I intend to pick up tonight.

I assume others should be coming through within the next few days depending on distance

My Wave 3 Seacons also arrived today from Robot Kingdom. In fact it was like Christmas because my 2nd MP-10DC also arrived (and in great shape!) and Citi have offered to refund my $149 for the dodgy MP-45 to resolve my AFCA complaint! Shows you have to go to the authorities to get a resolution. To top it off I will get to keep the figure and have a go fixing it or just display in chibi mode.

Only thing outstanding now is the replacement MP-45 from OMP.

[Unicran]

My Wave 3 Seacons also arrived today from Robot Kingdom. In fact it was like Christmas because my 2nd MP-10DC also arrived (and in great shape!) and Citi have offered to refund my $149 for the dodgy MP-45 to resolve my AFCA complaint! Shows you have to go to the authorities to get a resolution. To top it off I will get to keep the figure and have a go fixing it or just display in chibi mode.

Only thing outstanding now is the replacement MP-45 from OMP.

Winning...

[1AZRAEL1]

My wave 3 Seacons arrived from OMP today too. Woohooo.

Now my order from BBTS is still currently sitting in NJ according to tracking.