In general I can be a pretty impatient guy and I hate waiting in queues. So when I get to the register with a TF and it doesn't scan in I get really annoyed.

There seems to be three outcomes

1. One item doesn't scan but you have another one of similar type (another deluxe for instance) and the cashier will put both through for the same price.

2. They insist on doing a price check so you wait and wait while a staff member comes to the register picks up the item, goes wandering off and eventually comes back with a price.

And 3. then sometimes they refuse to sell it to (which happened to me yesterday).

The first instance is always the easiest and less time-consuming and if that happens I don't mind as much, but it relys on you buying two toys.

The second is annoying but there's a chance you'll pick up a bargain if they come back with the wrong price (as several people have found out in the last couple of days).

In the third they are just wasting your time.

IMO it's very poor customer service to put items on the shelf and not into the computer. As I've noted many times Big W seems to be the worst for this and usually with new items in an existing line (eg later Movie toys or the latest Universe figures).

So is this just my pet peeve or do others get frustrated as me?