Hey all, just wanting some advice from you guys on the following matter.
I sold a pair of shoes on ebay on the 22nd October which a guy from the U.K purchased. In my auction I had a flat rate of $40 AUD air mail for international post (no tracking just regular) and he paid straight after the auction through paypal. I posted it out on the 23rd or so.
Long story short to this date he claims not to have received them and wants a full refund.
I have proof of post from the P.O, but what do I do?
It's a hefty value of $350 AUD.
He may be lieing, but may be genuine... 50/50
is it not his fault for not asking for registered/ tracking ? Am I liable?