Haslab Victory Saber

[Starscream Gaga]

It finally arrived, I finally own it, I can die in peace.

I am still convinced if I hadn't caused a fuss and constantly called Customer Care it'd have just quietly been refunded. Overall this has been unnecessarily stressful, but I'm glad its over.

Can't wait to go through this again with Deathsaurus!

[Firestorm]

Glad you finally managed to get yours, Gaga.

An update on my own Victory Saber Saga.

I went in to EB on Tuesday to pick up a different order and decided to ask them if there was an update to the ETA of my Victory Saber.
And was told "it was never sent."

The manager ended up putting in some calls and sourced one for me and supposedly I should have it within a week.
But at this point, I'm not holding my breath.

[Firestorm]

Within a week my FOOT!

Still waiting on hearing back from EB about Victory Saber
If i don't hear back from them by mid-next week I'll be going back there and raising a fuss again.

At this point it's starting to feel like a refund is inevitable...

[Firestorm]

Here we are again with another update to my Victory Saber Saga.
But this time, finally with some good news.

Got a call on Tuesday telling me that my Victory Saber had (miraculously) finally turned up at EB and was ready to be picked up.
"Within the week", 3 weeks, same things I guess.
just like "Mid Feb" and literally the last day of Feb are the same thing.

Picked it up today. and will be opening it later tonight.
fingers crossed that after 2 and a half months of trying to get this thing in hand, it won't have any major QC issues.

[JJJ]

Congrats!

[Firestorm]

Any congratulations are unfortunately pre-mature.
Went to open it up just then to make sure everything was there and... it wasn't.

I'm missing the poster, stickers for Victory Leo's wings, and the instructions.

Haven't even taken the figures out of the packaging to check on them just yet. but from a cursory glance I didn't see any major defects to paint or missing parts for the figures themselves.


Am I better off contacting EB Games or Hasbro about my missing instructions/poster/stickers?
or, given it's been 2 and a half months since release, am I just out of luck?

[JJJ]

Well shit.

If you want them, you'll have to take it back to EB. And then wait, and probably not get a replacement.

On the bright side , you might not actually miss some of that stuff. The poster isn't really a poster, more just a bit of card with a picture on it. The stickers, well, they're stickers, and I am choosing paint in their place. The instructions would be nice though.

So let me guess, this didn't come in an outer box - you received it in just the slipcase, right? Cos otherwise I can't see how those parts came loose.