Quote Originally Posted by Omega Supreme View Post
Hi all, sorry if this is the wrong place for this, but Im having abit on an issue on ebay and thought someone here might be able to give me some adivce.

I bought an item from a seller in Sydney about 20 days ago, paid through paypal & I went with the registered post option. The seller claims they posted the figure 19 days ago (day after I paid), I asked them for the registered number last week so I could attempt to track my parcel, but the seller is still yet to reply.

My questions are:
How long before I can lodge an item not received thingy ?

And what type of information do I need to prove my case ?
Currently all I have is my paypal invoice thats saved on ebay & the transfer info from my actual paypal account, it does say I paid for registered postage on the invoice.
You can lodge the dispute whenever you want. No information required if you paid through Paypal (which is one of the reasons I prefer Paypal for eBay transactions). You look good for this on what you've posted above so I expect you'd win in a dispute.

The one thing that Paypal/eBay prefer that you've done is contact the seller first. Shows your not being an impatient or peevish buyer. And you've done that so no dramas.

Generally I'm a very patient person and don't lodge disputes until the last week of my Paypal protection period though sometimes I think I should act faster to save myself the drama of waiting each day. But I tend to try and expect the best out of every situation so that probably counts against me.